Forum Rules - Please Read

Forum Rules
Last updated: January 3, 2020

This forum aims to encourage vibrant discussion amongst players of Empires & Puzzles. The forum is intended to be a fun and safe platform to interact with other players across the globe - of all backgrounds and beliefs.

Remember that you are responsible for how you express yourself. We ask that everybody keeps the conversation constructive and civilised.

The Empires & Puzzles forum staff and moderators monitor all posts and reserve the right to remove any comment that is in breach any of our Forum Rules expressed below. The Small Giant Games staff have the final decision on all matters. Rules can be added, removed or changed at any time, and a website notification will be given when such changes occur. This is a private forum, operated and owned by Small Giant Games.

We encourage respectful dialogue and ask you to abide by the following rules:

  1. We do not tolerate any vulgar or offensive behavior. Please be mindful of the way you treat other players.
  2. Any kind of harassment, hate speech or offensive language towards other players is not tolerated. Please be mindful of the language you are using.
  3. Do not post any offensive content, such as sexually explicit, racist, abusive or disrespectful material. Posting NSFW (Not Safe For Work) videos or images is not permitted.
  4. Be civil and do not flame, name and shame, or insult other players. Nobody likes a troll. No matter how fired up the discussion, please be civil.
  5. Respect all players and staff. Bullying other forum members or disrespecting staff is not permitted.
  6. Spamming is strictly forbidden. Please do not post any advertisements, offers, competitors’ materials, promotions or spread misguided information.
  7. Only one (1) forum account per user allowed. Creating and using multiple forum accounts may result in a permanent ban of all accounts.
  8. Read the categories and announcements through, before posting anything. Any duplicate threads will be deleted. For example, Alliance recruitment posts go under the Alliance Recruitment category, and all support issues go under the Bugs & Issues category.
  9. Wildly irrelevant topics are not allowed. Please post only topics that fit under the pre-defined forum categories. Irrelevant in this context means all non-game related topics.
  10. Do not abuse the Flagging function of the forum. Clearly falsely flagging the content of other users can result in the suspension and / or blocking of your account.
  11. Respect privacy. Posting your own or any other person’s personal information is absolutely prohibited.
  12. Do not spread false information or impersonate any player or staff member.
  13. Any illegal activities or content sharing is forbidden. Do not post any pirated content (warez), or any other content that is illegal in any way.
  14. Do not discuss or debate publicly any of the disciplinary actions taken by staff, moderators or support. This includes: account and in-game chat bans or warnings, forum moderation (suspensions, silences, topic closures or post removals). Posting any private messages or e-mails (regardless of topic) received from staff, moderators or support is strictly prohibited.
  15. Mainly English language is allowed. We do not officially support any other languages on this forum. You can write in a foreign language in the [Foreign Languages] category. Some of our active members help out on translations there, from time to time. Please note, that foreign language support is not guaranteed.
  16. Do not provoke or inspire others to act against the Forum Rules or Terms of Service
An Open letter to the DEVS regarding nerfing Heroes
HEROES de fuego
Покупка предметов тщательно
Passage de niveau compteur bloqué
Agevolazioni nelle costruzioni - [ideas] speed boost with alliance
Can we please get recruits for challenge levels?
Because of unfair warning and 2 x final warning, I have deleted my WINNER CLUB
Made summon, received the hero of the month, but did not find him in his list of heroes. (screenshot)
Having a hard time winning raids? Try this
What exactly is a Gacha? (Read before posting things about "unfair pulls")
Subscription service for new heroes
Gem hacker or what?
Such bad loot ?Really?
Changing forum user / profile name [MASTER]
Hero ability uplevel
You won't complete Path of Valor #1 (Probably) Analysis, Complaining, and Suggestion
Dear Developers (regarding Special Events)
Can we please get recruits for challenge levels?
Useless support?
Chat ban in the game- More warning, More transparency, More leniency
Event call
Help With Forum Issues Available Here! - old
Mono teams and random tile falls
Theory: Loot Has Been Nerfed to Force Using Alchemy Lab
Function of the Acc change fault
Is the game really P2W? or not?
Greed. How to lose 120 paying clients because summons & loot is gambling with zero reward
About closing topics
Dear Developers (regarding Special Events)
Not happy banned frm chat
Summon heros is not fair
:raised_hand: Stop Mercenaries! (In wars)
Skewed tile drops
About the Forum Rules category
War and ex member
Tima's "Unofficial" Official Guide to Speed Levelling
Time for me to go & my parting feedback
Loot ticket
Opposed to Telluria/Vela Nerf-Share Opposition Here
If you have been banned - please read this!
Who is the best Moderator in 2017
:astonished: Is it me? or people started to quit the game / become m.i.a.? #1
Inactive leadership alliance
Forum Toxicity
12* Titan loot worse than 10? Some stats & concerns from our group- Players quitting over RNG
Buying Emblems will kill this game
Pay2Participate Content (New Raid Challenges). What do you think?
Fairly False Forum Facts 🤓
Forum Edition: Count to 15 before a mod posts!
Alliance kick before titan loot
Czuje się oszukany!
Hero Academy! Can we please have more information?
POV - Untitled Complaint
How is it possible a player has maxed Lady of the Lake and Black Knight within 12 hours of their release? (Discussion of how heroes can be maxed immediately after release with a little planning ahead, and no need to buy Food)
Cup droppers are wimps
It’s time to talk about chat/game bans
Mystic Vision Not Available / Has a Red X [Master]
War is wrong bug
Czuje się oszukany!
Small Giants soft-launches Puzzle Combat
Let's introduce ourselves!
[UPGRADED - V35] Path Of Valor Harvesters Useless / Extend the duration or impact of Harvesters MASTER
:test_tube: The Beta Beat (v23) [NOW RELEASED] – Sharing the Big Picture on What's Going on in Beta: Stronghold 22/23 & Alchemy Lab, New Challenge Event Heroes, New Knights of Avalon & Pirates of Corellia Challenge Events, Costumes, November/December HOTM
Poseidon – New Atlantis Hero: First Thoughts & Discussion
V26 blocked players in chat. Answered in post 4, 41 by staff
Summons are ridiculous - Summons MASTER
Guardian OWL a bad hero?
Zynga cookies?
[SOLVED] Mana Gained Decreases (v23)
Italy – Recommendations for Where to Play E&P and things to do/see/eat while waiting on flags
I quit Empires & Puzzles because I was addicted!
The Unpopular Opinions Thread
Please Read this before posting a bug
Raids are Rigged
Raids are unfair, but not for the reasons you think - Raids MASTER
What are the rules around screen names?
[KNOWN ISSUE] Tournament Leaderboard Scores Incorrect
:broken_heart: I HATE / LOVE this game! – A Guide to Complaining, Celebrating, and Overcoming Obstacles
Minute Men looking for new members
Thumbs down to devs, thumbs up to moderators and my teammates
Any hilarious Defense teams you've met?
Cyberbullying and mental disorders
Competition is healthy for Small Giant
Why do people take this game so seriously? Alliance Meltdown
Craziest/most stupid hero/special ideas
Spambot post, account suspended
SG empathy to its users, what's your experience?
Prohibición del chat
Sead: Tsssssssdf
I want to get an answer from the developers: WHEN WILL THE BUGS BE FIXED?
Mono teams and random tile falls
The moderator instantly closed your post before anyone can read
Thoughts go out to the people of Wuhan and Hubei province
Valor pass, a posible PR desaster in the making!
Freedom and feedback
Help me fix this mess please
Continuing worsening boards
R N G with Atlantis
Anzogh is really good with emblems
FALLEN INTENT - please close as per request
:test_tube: Early Information on New Knights of Avalon Challenge Event [Part of The Beta Beat V23]
Path of Valor Rant
Was Season 3 cancelled? No, it wasn’t [Dev response post #13]
Changing forum user / profile name [MASTER]
:trident: [Mar 2020] Atlantis Summon Results
Time to say goodbye
Clarification on behalf of beta testers, to the anti-nerf crowd
[Master] Trading Between Players - Please add your comments & ideas here!
:medal_sports: [Nov 24, 2019] 32nd Raid Tournament! — 5* Rush Attack, All Elements
Clarification on behalf of beta testers, to the anti-nerf crowd
Too Many New Alliances. Hurting Recruiting
The game turned into a "swamp" AKA Yet another complaint thread. Please ignore
How is Coronavirus impacting you
[SOLVED] Can no longer scroll on Samsung Note 8 with S-pen / Stylus no longer working on Note 10 (Fixed in v25.1.2)
Pulling 5* heroes is depends upon your geographical location
One more help needed [Team Building]
Forum Game: Vol. 4 of Count to 20 before a Mod/Staff post a 0! Wins - 226 Highest no. reached 422 [in this thread]
Phoenix Fire Recruiting
Is guild/alliance chat recruitment spam reportable?
Cyberbullying and mental disorders
Spend Less, Price Goes Down
Ascension Items what should i do more?
October 2020 Balance Update - Discussion
This Game Has ROBBED me!
The alt account survey
Forum Game: Volume the 5th - Count to 20 before a Mod/Staff post 0! Wins - 183 [Highest number in this thread: 754] (New all time record)
How is the beta testing application going to work
:test_tube: Early Information on Additional Telluria & Vela Balance Updates [Part of The Beta Beat v31]
Forum Game: Volume the 5th - Count to 20 before a Mod/Staff post 0! Wins - 183 [Highest number in this thread: 754] (New all time record)
Atlantis Summons – Results & Discussion [November 2018 through February 2020]
War matchmaking strikes again
How much do YOU play Empires & Puzzles daily?
Donut Stuffers
:test_tube: Early Information on the February 2020 HOTM (Jean-François)
Fun with flags
This Game Has ROBBED me!
:test_tube: Early Information on the February 2020 HOTM (Jean-François)
Messages not shown in global chat from specific account
Puzzles from Wonderland
[Master] Improve / Fix Hero Academy
The Colossal Moderators Wars! Pirate Horde vs. Misfit Toys ☠️ [#OutOfLikes] [#Fatality - Pirates Win]
The Colossal Moderators Wars! Pirate Horde vs. Misfit Toys ☠️ [#OutOfLikes] [#Fatality - Pirates Win]
Ascension materials - An appeal to quit being so stingy with them MASTER
:test_tube: Early Information on ROUND 3 Legendary Season 3 Heroes (Lady Loki, Bera, Frigg) [Part of The Beta Beat V29 & V30]
Friendly board raids easier than regular raids
Vois joku tarkistaa mun sotilaat Onks hyviä jos nostan tai....?
Master List of E&P Links & Player Guides
No charge reroll
Where is the game going?
Your favourite things? It's an idea!
Nerfing Telluria (Mar 2020 HOTM) ---> POLL IN POST #2; [Staff Comment Post #1445 & #4422]
:test_tube: Early Information on ROUND 2 Telluria & Vela Balance Updates [Part of The Beta Beat v30]
I hope will see Odin and Ragnar in season 3!
Hero Academy! Can we please have more information?
[SOLVED] Incorrect Spring Offer (Apr 15, 2021) MASTER
How much are you currently spending in a month? What are your future spending plans in the game?
Censorship in a free community
May 2020 Finalised & Live Balance Changes Discussion
:test_tube: Early Information on New League of Villains Heroes [Part of The Beta Beat v35]
Happy cakeday, dear @GenieDee! 🍰
War matching in 2 wars - On 2x Battlefields due to Matchmaking Timer Differences
Mental health is more than a word!
Raids are unfair, but not for the reasons you think - Raids MASTER
Raids: fair or unfair?
Titan chests have the same loot as monster chests
War chest NOT SOLVED
Able to see enemy raid videos
SG is Becoming Embarrassing – It’s Time for SG to Hire More Team Members
Seriously, HOW can they be this far behind!?!?!
Нет кристаллов после оплаты
A 7d Civil War Is Upon Us
Where is Brobb?
HOTM is supposed to be hard to get?
SG needs to make children heroes
Alliance Wars Matchmaking (Discussion & Developer Response) MASTER
Blocking and banishment
World of Cupcakes forum?
Just the place for a Snark! I have said it once
Is the game really P2W? or not?
Please explain the banning of Alliance Recruitment members
Gem hacker or what?
Are we heading to Pay2Win? Plus, other concerns
Minor Adjustment to Hero Powers
Can't talk about beta stuff on here?
Account ban for travelling
I guess it's my turn to say goodbye
What kind of event is Wonderland, Seasonal or Challenge? [ANSWER: Reflect Green Challenge Event]
Anchor 7dd and Aegir
Is Victor better than Hansel
How to - give constructive criticism/feedback
The Ridiculous Complaints thread
Dear Small Giant – a plea for changes to in-game chat reporting
Give me something for my money, SG
Umiejetnosc specjalne
Give me something for my money, SG
How much should I spend?- HotM cost, and odds, analysis
After new updated: Alliance War has became unbalanced & there's bugs/tricks
Heads of institutions
Dragon strike rpg
What am I doing wrong?- Where are my Elemental chests?
Dragon strike rpg
Alliance war cheating
Tell them what you honestly think of Zynga games
Give Global Chat Rooms a Featured Message with Rules and Code of Conduct
Leader got banned
Posts in global chat and alliance issue
Is there an actual list of blacklisted players?

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