Forum Rules - Please Read

Forum Rules
Last updated: January 3, 2020

This forum aims to encourage vibrant discussion amongst players of Empires & Puzzles. The forum is intended to be a fun and safe platform to interact with other players across the globe - of all backgrounds and beliefs.

Remember that you are responsible for how you express yourself. We ask that everybody keeps the conversation constructive and civilised.

The Empires & Puzzles forum staff and moderators monitor all posts and reserve the right to remove any comment that is in breach any of our Forum Rules expressed below. The Small Giant Games staff have the final decision on all matters. Rules can be added, removed or changed at any time, and a website notification will be given when such changes occur. This is a private forum, operated and owned by Small Giant Games.

We encourage respectful dialogue and ask you to abide by the following rules:

  1. We do not tolerate any vulgar or offensive behavior. Please be mindful of the way you treat other players.
  2. Any kind of harassment, hate speech or offensive language towards other players is not tolerated. Please be mindful of the language you are using.
  3. Do not post any offensive content, such as sexually explicit, racist, abusive or disrespectful material. Posting NSFW (Not Safe For Work) videos or images is not permitted.
  4. Be civil and do not flame, name and shame, or insult other players. Nobody likes a troll. No matter how fired up the discussion, please be civil.
  5. Respect all players and staff. Bullying other forum members or disrespecting staff is not permitted.
  6. Spamming is strictly forbidden. Please do not post any advertisements, offers, competitors’ materials, promotions or spread misguided information.
  7. Only one (1) forum account per user allowed. Creating and using multiple forum accounts may result in a permanent ban of all accounts.
  8. Read the categories and announcements through, before posting anything. Any duplicate threads will be deleted. For example, Alliance recruitment posts go under the Alliance Recruitment category, and all support issues go under the Bugs & Issues category.
  9. Wildly irrelevant topics are not allowed. Please post only topics that fit under the pre-defined forum categories. Irrelevant in this context means all non-game related topics.
  10. Do not abuse the Flagging function of the forum. Clearly falsely flagging the content of other users can result in the suspension and / or blocking of your account.
  11. Respect privacy. Posting your own or any other person’s personal information is absolutely prohibited.
  12. Do not spread false information or impersonate any player or staff member.
  13. Any illegal activities or content sharing is forbidden. Do not post any pirated content (warez), or any other content that is illegal in any way.
  14. Do not discuss or debate publicly any of the disciplinary actions taken by staff, moderators or support. This includes: account and in-game chat bans or warnings, forum moderation (suspensions, silences, topic closures or post removals). Posting any private messages or e-mails (regardless of topic) received from staff, moderators or support is strictly prohibited.
  15. Mainly English language is allowed. We do not officially support any other languages on this forum. You can write in a foreign language in the [Foreign Languages] category. Some of our active members help out on translations there, from time to time. Please note, that foreign language support is not guaranteed.
  16. Do not provoke or inspire others to act against the Forum Rules or Terms of Service
An Open letter to the DEVS regarding nerfing Heroes
HEROES de fuego
Покупка предметов тщательно
Passage de niveau compteur bloqué
Agevolazioni nelle costruzioni - [ideas] speed boost with alliance
Can we please get recruits for challenge levels?
Made summon, received the hero of the month, but did not find him in his list of heroes. (screenshot)
Gem hacker or what?
Having a hard time winning raids? Try this
What exactly is a Gacha? (Read before posting things about "unfair pulls")
Subscription service for new heroes
Such bad loot ?Really?
Event call
Chat ban in the game- More warning, More transparency, More leniency
Useless support?
Can we please get recruits for challenge levels?
Hero ability uplevel
War and ex member
Inactive leadership alliance
Time for me to go & my parting feedback
Greed. How to lose 120 paying clients because summons & loot is gambling with zero reward
About the Forum Rules category
:astonished: Is it me? or people started to quit the game / become m.i.a.? #1
Forum Toxicity
[Master] Trading Between Players - Please add your comments & ideas here!
Function of the Acc change fault
About closing topics
Theory: Loot Has Been Nerfed to Force Using Alchemy Lab
If you have been banned - please read this!
:test_tube: The Beta Beat (v23) [NOW RELEASED] – Sharing the Big Picture on What's Going on in Beta: Stronghold 22/23 & Alchemy Lab, New Challenge Event Heroes, New Knights of Avalon & Pirates of Corellia Challenge Events, Costumes, November/December HOTM
Who is the best Moderator in 2017
Not happy banned frm chat
:raised_hand: Stop Mercenaries! (In wars)
Tima's "Unofficial" Official Guide to Speed Levelling
Summon heros is not fair
Mono teams and random tile falls
Loot ticket
Is there an actual list of blacklisted players?
How much are you currently spending in a month? What are your future spending plans in the game?
The Colossal Moderators Wars! Pirate Horde vs. Misfit Toys ☠️ [#OutOfLikes] [#Fatality - Pirates Win]
Mystic Vision Not Available / Has a Red X [Master]
War is wrong bug
Czuje się oszukany!
Small Giants soft-launches Puzzle Combat
Let's introduce ourselves!
Poseidon – New Atlantis Hero: First Thoughts & Discussion
V26 blocked players in chat. Answered in post 4, 41 by staff
Guardian OWL a bad hero?
Zynga cookies?
Italy – Recommendations for Where to Play E&P and things to do/see/eat while waiting on flags
I quit Empires & Puzzles because I was addicted!
Raids are Rigged
What are the rules around screen names?
:broken_heart: I HATE / LOVE this game! – A Guide to Complaining, Celebrating, and Overcoming Obstacles
Minute Men looking for new members
Thumbs down to devs, thumbs up to moderators and my teammates
Any hilarious Defense teams you've met?
Cyberbullying and mental disorders
Competition is healthy for Small Giant
Why do people take this game so seriously? Alliance Meltdown
Craziest/most stupid hero/special ideas
SG empathy to its users, what's your experience?
Prohibición del chat
I want to get an answer from the developers: WHEN WILL THE BUGS BE FIXED?
Mono teams and random tile falls
The moderator instantly closed your post before anyone can read
Thoughts go out to the people of Wuhan and Hubei province
Help me fix this mess please
Continuing worsening boards
R N G with Atlantis
:test_tube: Early Information on New Knights of Avalon Challenge Event [Part of The Beta Beat V23]
Path of Valor Rant
Changing forum user / profile name [MASTER]
:trident: [Mar 2020] Atlantis Summon Results
Time to say goodbye
Clarification on behalf of beta testers, to the anti-nerf crowd
:medal_sports: [Nov 24, 2019] 32nd Raid Tournament! — 5* Rush Attack, All Elements
Help With Forum Issues Available Here!
Clarification on behalf of beta testers, to the anti-nerf crowd
Too Many New Alliances. Hurting Recruiting
Pulling 5* heroes is depends upon your geographical location
One more help needed [Team Building]
No Epic Troop Token or Epic Hero Token in the Last Month / Fewer Epic Tokens Lately / Drop Rate for Epic Tokens Decreasing / Did you get any Epic Tokens lately? / Epic Tokens Gone/Missing [MASTER]
Is guild/alliance chat recruitment spam reportable?
Cyberbullying and mental disorders
Spend Less, Price Goes Down
Ascension Items what should i do more?
Refuse to spend on the game
October 2020 Balance Update - Discussion
Patience, trial and error
This Game Has ROBBED me!
The alt account survey
How is the beta testing application going to work
Game is Being NERFED to DEATH
:test_tube: Early Information on Additional Telluria & Vela Balance Updates [Part of The Beta Beat v31]
What is going on now?
Character display discrepancy between fields in game
War matchmaking strikes again
How much do YOU play Empires & Puzzles daily?
Donut Stuffers
Sead: Tsssssssdf
Ascension item chests
Better way to increase special skill of maxed out hero
:test_tube: Early Information on the February 2020 HOTM (Jean-François)
Fun with flags
This Game Has ROBBED me!
Guinevere is not untouchable
:test_tube: Early Information on the February 2020 HOTM (Jean-François)
Atlantis Summons – Results & Discussion [November 2018 through February 2020]
Time to say goodbye
Show me your rewards
Please Read this before posting a bug
New Heros of Color and Representation of Women and Men
What exactly is a Gacha? (Read before posting things about "unfair pulls")
Wrong assignment of points to teams for wars with different number of teams on the field
Ranking this game
Thrown out of the game
New all-female alliance
SG is Becoming Embarrassing – It’s Time for SG to Hire More Team Members
To all of those quitting
I'm NEVER coming back! See you tomorrow! Vent thread
Why no support?- 9 days, no response to ticket
Anzogh is really good with emblems
Passing on the epic offer, I think
An Open letter to the DEVS regarding nerfing Heroes
Summons are ridiculous - Summons MASTER
Is the game really P2W? or not?
HOTM...Who's man, who's woman? Bad design?
Bad Mana's - E&P pun and games
Beware “gem generator” lies / Scam for gems
Google vs. Huawei
Raids are unfair, but not for the reasons you think - Raids MASTER
STOP the whining & complaining
Dear Developers (regarding Special Events)
[SOLVED] Mana Gained Decreases (v23)
Welcome to the Empires & Puzzles Community Forum!
Messages not shown in global chat from specific account
Puzzles from Wonderland
Don't like the whales - don't be a krill
What Else do you Like to Play? Magic the Gathering, Heroes Might & Magic 2, etc
[Master] Improve / Fix Hero Academy
Ascension materials - An appeal to quit being so stingy with them MASTER
:test_tube: Early Information on ROUND 3 Legendary Season 3 Heroes (Lady Loki, Bera, Frigg) [Part of The Beta Beat V29 & V30]
Friendly board raids easier than regular raids
Vois joku tarkistaa mun sotilaat Onks hyviä jos nostan tai....?
Forum Game: Volume the 5th - Count to 20 before a Mod/Staff post 0! Wins - 183 [Highest number in this thread: 754] (New all time record)
Master List of E&P Links & Player Guides
Forum Game: Vol. 4 of Count to 20 before a Mod/Staff post a 0! Wins - 226 Highest no. reached 422 [in this thread]
Raids: fair or unfair?
No charge reroll
Where is the game going?
Your favourite things? It's an idea!
Cheating by attackers?
Nerfing Telluria (Mar 2020 HOTM) ---> POLL IN POST #2; [Staff Comment Post #1445 & #4422]
Aegir Hero of the month grading
Fun with @discobot
I’m ready to spend 13000 gems to get Xmas hero's didn't found epic or legendary
:test_tube: Early Information on ROUND 2 Telluria & Vela Balance Updates [Part of The Beta Beat v30]
Hero Academy! Can we please have more information?
Something awesome about this game! – Optional Advertising with Rewards
When you will fix RNG and rewards system?
Fairly False Forum Facts 🤓
[SOLVED] Incorrect Spring Offer (Apr 15, 2021) MASTER
Censorship in a free community
New Heros of Color and Representation of Women and Men
May 2020 Finalised & Live Balance Changes Discussion
SOLVED - Lost 75 gems 12/July (Portuguese) - Resolvido - Perdeu 75 Gems 12/julho (Português)
Can we put Zeline back please
:test_tube: Early Information on New League of Villains Heroes [Part of The Beta Beat v35]
Happy cakeday, dear @GenieDee! 🍰
Changing forum user / profile name [MASTER]
[SOLVED] Can no longer scroll on Samsung Note 8 with S-pen / Stylus no longer working on Note 10 (Fixed in v25.1.2)
War matching in 2 wars - On 2x Battlefields due to Matchmaking Timer Differences
Forum Game: Volume the 5th - Count to 20 before a Mod/Staff post 0! Wins - 183 [Highest number in this thread: 754] (New all time record)
Is it ok to shutting up users?
Mental health is more than a word!
Raids are unfair, but not for the reasons you think - Raids MASTER
Raids + Alliance wars!
Developers vs Beta testers
Raids are unfair, but not for the reasons you think - Raids MASTER
Issues with problem players
Issues with problem players
:medal_sports: [Sep 8, 2019] 21st Raid Tournament! — 2* Rush Attack, All Elements
Forum Edition: Count to 15 before a mod posts!
AW and Barracks! (Solved by General_Confusion post #30) Its a bug
What's the best way to farm dragon bones(1% from 8-7 costs 3 energyx2 or 2% from S2province9 costs 6 energyx1)?
Bug or just a minor oversight? Purchased Tokens and the summon gate says (FREE); concerned
I'm sorry! Needed help
The game turned into a "swamp" AKA Yet another complaint thread. Please ignore
You won't complete Path of Valor #1 (Probably) Analysis, Complaining, and Suggestion
[UPGRADED - V35] Path Of Valor Harvesters Useless / Extend the duration or impact of Harvesters MASTER
Cheating, trophy dropping , not fixed!
Alliance Wars Matchmaking (Discussion & Developer Response) MASTER
FALLEN INTENT - please close as per request
Foreign languages in alliance recruitment, part 2
Unfair gems when you double or triple on heros
[SOLVED] Mana Gained Decreases (v23)
Chat ban in the game- More warning, More transparency, More leniency
Was Season 3 cancelled? No, it wasn’t [Dev response post #13]
[KNOWN ISSUE] Tournament Leaderboard Scores Incorrect
How much should I spend?- HotM cost, and odds, analysis
Give me something for my money, SG
Give me something for my money, SG
Style of Play
Dear Developers (regarding Special Events)
Titan rewards kinda unfair?
Summons are ridiculous - Summons MASTER
Wonderland event heroes – 80% of Summons I got were 3*
Wieso werden meine Post oder Antworten dauernd entfernt dauernd gemeldet und entfernt%?
Reqarding Longterm Players
What kind of event is Wonderland, Seasonal or Challenge? [ANSWER: Reflect Green Challenge Event]
Advice for New Players, or "All the things I wish someone had told me when I first started."
An Open letter to the DEVS regarding nerfing Heroes
Thrown out of the game
The Colossal Moderators Wars! Pirate Horde vs. Misfit Toys ☠️ [#OutOfLikes] [#Fatality - Pirates Win]
Raid Tournament Preview – Planning Leveling Priorities & Strategy in Anticipation of Release
Revenge raids are not fair!
Anchor 7dd and Aegir
"Increased chance for Legendary Hero"
Titan chests have the same loot as monster chests
War chest NOT SOLVED
Able to see enemy raid videos
Seriously, HOW can they be this far behind!?!?!
Нет кристаллов после оплаты
Where is Brobb?
HOTM is supposed to be hard to get?
SG needs to make children heroes
Blocking and banishment
World of Cupcakes forum?
Just the place for a Snark! I have said it once
Is the game really P2W? or not?
Gem hacker or what?
To all of those quitting
Minor Adjustment to Hero Powers
Can't talk about beta stuff on here?
Account ban for travelling
I guess it's my turn to say goodbye
Anchor 7dd and Aegir
Is Victor better than Hansel
How to - give constructive criticism/feedback
Dear Small Giant – a plea for changes to in-game chat reporting
Umiejetnosc specjalne
After new updated: Alliance War has became unbalanced & there's bugs/tricks
Heads of institutions
What am I doing wrong?- Where are my Elemental chests?
Alliance war cheating
Tell them what you honestly think of Zynga games
Give Global Chat Rooms a Featured Message with Rules and Code of Conduct
Leader got banned
Posts in global chat and alliance issue
12* Titan loot worse than 10? Some stats & concerns from our group- Players quitting over RNG
Buying Emblems will kill this game
Pay2Participate Content (New Raid Challenges). What do you think?
Alliance kick before titan loot
Czuje się oszukany!
Hero Academy! Can we please have more information?
POV - Untitled Complaint
Cup droppers are wimps