You can find our new Frequently Asked Questions page at http://smallgiant.zendesk.com/.
You should find quick help for problems related to purchases, your game account, technical and general Empires & Puzzles gameplay there. We will be constantly updating and adding new articles to our FAQ page, so it’s worth a revisit every now and then!
We would kindly ask you to consult the FAQ articles & Bugs & Issues category before contacting support.