V26 blocked players in chat. Answered in post 4, 41 by staff

It gets really tough to help people or hear their voices when half the problems are poor judgement which SG has nothing to do with.

@Petri is there anything written that can show us, the clients, what is ban worthy? Otherwise it just seems so random and sometimes not even appropriate for a ban. SG has so much in the way of how things are done that this very important piece of information that is lacking would help many know what is reportable and what is really just someone using report button to be petty. This would in turn make the block something useful instead of it currently being a wasted code space. You may block them but they can still see you and that is part of the problem this “feature” has.

Please note that the forum rules prohibit discussion on disciplinary actions. See below.

Note though that you can probably find an answer by reading the #forum-rules category. If you’re within these guidelines, I’d imagine you’d be fine.

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What I am asking is not discussion of discipline actions but what we should expect to lead to those actions. Am I being clear?

But what I am asking about are rules in the game that i have not.found to show what is and is not ban or.block worthy. I post rules for my alliance that show exactly this so we know what to expect from each other. Members know what is expected of them and also what they can expect from their leadership. This is what I am asking of SG. We call it Acknowledgment of Expectations. That way we are each accountable to the others and know both our place and the place of others and how things are expected to work. Very often we of the E&P community feel left in the dark when these bans or blocks happen. Just would like transparency.

Did you look at the #forum-rules category? This post is there. :wink:

Here is another link from SGG’s website.

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Raising gem after changing name gradually increase with numorous gem and cause them must pay $$$$$ ( crazy amount that can make SG rich and give us bonus) :smiling_face_with_three_hearts:
Sorry this maybe OOT but it can’t stop player change their names again and again.
This can have negative effects to one who want chance there name but if we choose our name carefully , we won’t change it frequently right?

Not sure you were responding to my message =)

I wasn’t suggesting anything related to name change cost.

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No Im not responding to yours, I just add with my own suggestions, lol

Yes I have multiple times. So what I am hearing is forum rules also apply to in game chat. Which is reiterated on the E&P Support Chat Rules and guidelines. What is lacking is the breakdown such as violation #1 results in a 2week chat ban for _____chat room, 3 strikes you’re out a strike would include items under Chat Rules. What then is the level of severity that would be something to cause immediate 30day ban? How is that figured out? Is it done case by case? Are there guidelines an SG chat moderator committee has to go by? Like if a player commits a severity level 1 offense say 4 times in 6 months would result in what type of action? These are the things I am curious about, are they written somewhere or is it a fly by the seat of your pants figure it out as you go for each case and no set precedent is actually recorded for us the client’s to know?

How is this relevant to the OP you may be asking. To show us that there is a method and usefulness of the block or report features. That we can trust SG to truly protect the players from toxicity that seems to populate anywhere humans come together. That we can know if A results in B and multiple infractions of A does more than B. To continue to give a fun and safe game experience and know there are plans in place and do not change as the wind blows. Right now the block keeps me from seeing the blocked person but they can see me. This should be flipped. I block them and they cannot see me or follow me without my knowledge making comments to.the room and trolling still I just can’t see it or report further things done.

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Regarding in game chat, there are no moderators. Nor are there (I believe) specific criteria like your asking. Such as this leads to that. SGG May have some internal guidelines, but I’ve never seen them published. I’ve also never asked either as I just try to not go near the line. I would imagine there is some discretion with this. Also, as noted, they don’t discuss or debate disciplinary actions so I wouldn’t expect a response on this. I don’t think this will satisfy what you are looking for, but it’s the best I’ve got.

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3 posts were split to a new topic: POV - Untitled Complaint

If someone abused the clan or a jumper, when they come back to do the same to the clan with name changing, how can we know??!!
SG should try to add a option for leaders (if they are in blocked list of them) to see their older name(i say the blocked name) if they joined back the clan for same purpose. So the leader can remove them immediately before they cause trouble again.
I think this will work, earlier we can able to track blocked players all the time, but with this, leader can track them if they join back with name changing, to creat the mess around.
My English is poor. But hope you people will understand what I’m wants to say. Thank you.
Note: my English is poor, if someone mentioned this point earlier, then my sincere apologies. :blush:

I’m curious. Does anyone have concerns with the broken block button function? Well, I just realized TODAY! Most of the people I’ve been block still can see my message and the most scary moments for me… They can click the REPORT button!

So, what’s the function of BLOCK button?? If BLOCKING ONLY stops me from seeing their post.

Dear @Petri
How do you solve the problems?

My firm believes this issue is highly important to STOP people from bullying others.

I am looking for fairness. I was on hiatus for a year because of the bullying issues and need to stay in the hospital for months.

A lot of players from over the world, making friendships because of the game, also lots of players raging quit because of bullying.

Bullying And Suicide: Where We Are And What Still Needs To Be Done!!

Dear Mod,

I’m sorry I don’t know in which topic I should put my concern or I should make a new topic.

Thank you. Cheers :slight_smile:

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Did I miss it? Did SG respond in any way? I think there were some interesting suggestions on here.

There was a staff reply at post 4 and 41. Please scroll to first post to see the official reply from SG. :slight_smile:

I meant a response to any of the subsequent suggestions…

Nothing official as yet.

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