Well, I kinda tried to start the entire debate about it…
I really hope this somehow contributed to the changes we observe now.
Would a massive change in the system like you suggested help? Perhaps it would, but it could also create issues that we do not think of now. Like, first when the emblems were announced, I was pretty excited for it, and even though details were known, I wouldn’t think of the issues we started observing. Any new system would bring the risks of the story repeating. I think they take safer approach by addressing what’s wrong with the system we already know. And who knows, maybe it’s just the first of many changes that we will see to the emblem system. One step at time. I am glad that at least some changes are observed. A game to remain successful and engaging need to get gameplay updates, not just new heroes and ways to pull money from players.