When the latest NT started there was an issue SGG has refused to address when I notified them, that allowed some players to use extra 10 tower energy compared to those who followed SGG update instructions. I’ll try to illustrate this causally:
Tower was inaccessible
SGG informed a new build is being made
The new build was launched and updating the game made access to the tower possible. The announcement of this was not immediately made and only those players who tried updating the game on their own got it working and got in. Playing full 10 attacks they got to floor 10 of the for “free”.
The first Tower “day” ended and tower energy was replenished for day 2 for all players whether they had used any energy or not.
SGG announced the game was fixed and told to update to get the tower working.
Everyone were given 2 tower flasks, i.e. 10 tower energy. So everyone got 10 extra energy: those who already had used the 10 allowed for day 1 and those who updated the game when SGG told to do so, on day 2 and had missed day 1.
This gave some gamers unfair advantage. Those who only updated the game when told to do so missed day 1 altogether. Giving extra flasks to everyone helped to get as far as you usually would get to, not factoring in the lost time and that the Tower is very, very time-consuming, but it failed to address the fact that players were in different advantage points already and remained so after the flasks were given.
Furthermore: when the there was little time left and you started a stage, not finishing before the time ran out would yield 0 points. As this mechanic is different to for example Alliance Wars where you can finish an attack you started, this seemed unfair and unexpected.
I personally felt both issues unfair as I just barely dropped below my target prize bracket and the last attack didn’t count and was left below what I expected.
Did you read my prev comment? If I had had an extra day to play I would have completed the whole tower. Now I managed to out in the work to get to level 35. I barely popped out of 10k, with extra day I would have been in top 5k. The floors are very easy at and above level 35 with all the blessings, all my heroes were just firing up as they ignited each other’s mana. But it took like 10 mins each floor and I didn’t have two hours to spend.
And the last attack would have taken me over 10k but it didn’t count. So flags were an issue, but not the only one.
Fine, not a whole day, but more than minutes, and the harm also depends on your time zone. I hit the hay before the update. If the tower had opened on Wednesday like it should have I would have had an extra evening to cram attacks.
It is say that “no internet connection” in that time. I know my internet isn’t 100% perfect. Sometimes, it lose the connection for about about a second. So, they can simply blame my internet connection. Moreover, there is no much time during the tower event. So, I decide to not waste my time to contact them for very slim chance to get 1 tower energy back.