[SOLVED] MASTER THREAD - Fables Challenge Event Scoring and Rewards Issue (12 Oct)

Bugs & Issues
164

This is unfair, l have ranked high to get my tokens ready for the ninja tower. If l had known that l wouldnt play the tournament.

165

i didn’t get anything… just garbage

166

How are you determining/knowing who has the incorrect or no loot and rewarding them?
Is it only people that submitted a ticket, or do you have another way you can see it?

167

It is based on our internal data, so all players affected should get the rewards, regardless of whether they contacted us or not.

5 Likes
168

Ok thanks, that’s great to know.

1 Like
169

Thank you very much for the honest answer and good luck with the issue resolution!

2 Likes
170

Yesterday you say tomorrow be prizes from challenge event, today you speak tomorrow. Are you sure when be prizes from challenge event?

171

I have updated, I uninstalled but I still don’t see the awards! :rage:

Screenshot_20201013-170951_Empires
Screenshot_20201013-170951_Empires1080×2400 584 KB
Screenshot_20201013-170933_Empires
Screenshot_20201013-170933_Empires1080×2400 537 KB
Screenshot_20201013-171229_Empires
Screenshot_20201013-171229_Empires1080×2400 617 KB

172

There’s been many threads on this.

If you received no or incorrect loot from the event, tap Options → Support → Support in the game and report it to SGG.

1 Like
173

Check main thread. Staff responded that rewards will most probably be distributed tomorrow (Wednesday). There are really so many threads created when there is official one with everything you need to know plus Staff updates :slight_smile:

1 Like
174

Havent received any event loot yet!

175

If I understood right, you don’t have to send support ticket, if you didn’t get loot. Only if you got wrong loot. All should get their rewards without support ticket.

176

Still no loot. :frowning: is this still being worked on?

177

Still not receiving my awards from the event.
Yesterday I saw that it would be today.

Still waiting,

I struggled a lot to stay on top, how can you guarantee that I will receive the prizes?

179

I would make a screenshot with the proof of your position, and, then, if by any chance you won’t get the right reward, you’ll be able to get touch with support individually. But for now, I think we should just wait, and I’m somehow confident that everything will be resolved pretty soon.

180

any news? i don’t recibe My awards.

181

I didnt get rewords for Fabels of Grimforest, where to comlain to get my rewords?

182

This is a known issue, expect to receive your rewards later today :slight_smile:

183

I still have not received the awards of positions in my two accounts that already happened ???

184

No worry just give us all Rank 1 Rewards so you don’t have to work all day long and manage it manually :sunglasses: