Slowdown when using items

Hi folks!
A friend of mine is experiencing a strange slowdown in the game when using items on titan or loading/ unloading recruits from training camp. Has anyone ever encountered anything like this? If yes, how he can fix it? His mobile is new and this slowdown didn’t depends from mobile.

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I have experienced slowdown in the game during map/quest stages but it usually happens when my cell phone battery is low…

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Ditto. That’s the same with my phone too.

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