Problem with shop offer [solved by support]

Hello I have 10 in my Google Play account But when I enter the game and now I want to buy a 3 clothes offer, the balance is zero, but when I enter the game store, the balance becomes $ 10 … I am still going to buy, but I am facing this problem. I opened it again but the problem still persists

This sounds more like a Google issue. Have you checked the balance in other apps for purchases? Do you have payment methods set up properly in Google Store?

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Does the currency match?

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Is there tax added on to the price too?

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Thanks … After messageing the problem, the team seemed to have solved it and I was able to buy it … Thanks for following up and your answer

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