Problem with shop offer [solved by support]

Adel4 · August 17, 2020, 10:10am

Hello I have $ 10 in my Google Play account But when I enter the game and now I want to buy a $ 3 clothes offer, the balance is zero, but when I enter the game store, the balance becomes $ 10 … I am still going to buy, but I am facing this problem. I opened it again but the problem still persists

nevarmaor · August 17, 2020, 10:29am

This sounds more like a Google issue. Have you checked the balance in other apps for purchases? Do you have payment methods set up properly in Google Store?

Dannyoh31 · August 17, 2020, 10:43am

Does the currency match?

Dudeious.Maximus · August 17, 2020, 2:14pm

Is there tax added on to the price too?

Adel4 · August 21, 2020, 9:39am

Thanks … After messageing the problem, the team seemed to have solved it and I was able to buy it … Thanks for following up and your answer

system · September 20, 2020, 9:39am

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