Something I’ve posted when another player had similar situation as yours. Hopefully it works out for you.
Your connection is not strong enough to run the video bro.
My conection is perfect… 100MB of velocity
A qui, 27/09/2018, 17:26, Jedon firstname.lastname@example.org escreveu:
This only happen when the connection isn’t good enough to run the vids.
It maybe great to run the game, but maybe not that perfect at the while you are trying to open the vision.
You may try to empty your device active ram, remove the game cash then try again.
Always work with me after doing that.