There are too many people that have this notice on their player page. I suspect it might be an Android problem because I did the following and it still doesn’t work:
I can’t update my game! (Android )
If you receive an error message “Device is not compatible” on Google Play Store while trying to update the game, please try the following:
Make sure that power saving mode is not enabled
- Navigate to Apps > Settings
- Tap Search, then search for and select Power saving mode
- Tap Off.
Reset Your Device Resolution
On some high-end Android devices, resolution might cause a device to appear (incorrectly) incompatible.
- Go to Settings, then Display and finally Screen Resolution
- Reset your resolution to the maximum setting.
Clear Apps Cache
- Go to Settings, then Apps and finally All
- Select Play Store, then Clear Cache & Data
- Select Empires & Puzzles app, then Clear Cache & Data
- Try updating the game again
Unmount SD card
- Go to Settings, then Storage and finally Unmount SD Card
- Try downloading the game again
- Re-Mount SD Card by Navigating to Settings, then Storage, then Re-mount SD Card
Reinstall Google Play Store
- Go to Settings, then Apps and finally All
- Select Google Play Store, then Uninstall Updates
- Try updating the game again
SMALL GIANT–HELP!!!
[Edited by Rook]