War Glitch lost flags

Has this happened to anyone? In war when I went into the fight, the other person had three heroes left and one of the heroes wasn’t there but the bar underneath was there. Then a few hits in the screen glitches and then lost server connection box appears. This happened yesterday during an attack then it just happened now but this morning the other team had all heroes with one hero missing but bar was there. I lost the flags and the heroes.
It’s not my connection either because I have other devices that this didn’t happen to. Just this one device. I’ve done the updates. Does anyone know why this is happening?

Thanks in advance

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