Warning, this is a long post with datas and some rant
Let’s start from the beginning: my alliance opened an alliance war chest on 10/20, after that, I fought all the wars but two equalizers (11/06 and 11/10) when I entered a resting alliance opting out of war. Then, I came back and fought all the others wars, opening a new chest 3 days ago (11/17).
10/20 my alliance opened the chest
11/06 defeat, wasnt’ there
11/10 win, wasn’t there
These war results are quite “public”, ayone can check Seven Days Uprising in Top 100 Alliances War Results thread
I’m bad at math, but I can count 8 alliance wars from one chest to the next one, and I was in 6 out of 8, or the 75% partecipation level.
While the 11/17 war was still going on, I noticed that my partecipation level was at 54% wasy below what it should be.
After that war ended, I opened the chest with a partecipation level of 62%, again below.
I submitted a ticket from in game support, explaining all the above with datas and screenshots, and the answer I got was “I carefully checked the logs, and you missed two wars. If you want 100% partecipation level you need to be in all the wars”.
In Rome we used to say “E grazie ar ca22o”
So I had to submit another ticket, saying literally "I know that I missed two wars, I stated in my first request, but the partecipation level are still wrong. Can you please check more carefully ?
Got another answer saying that yes, I missed two wars, and need to fight all the wars to have 100% partecipation level war chest loot.
Now, I’m only a poor programmer and I’m bad at math, but can someone of you kindly check those numbers, and at least see if I’m beginning schizophrenic?
Because if I’m in the right side of sanity, then the support answers are lazy, and the people who wrote didn’t even bother to read the text. And this is quite critical imho, more than supposed “balance changes”.
For the record, the difference between a 62% and a 75% partecipation level war chest should be very poor, maybe some potent leaves, small mana potion, or other useless junks. And I’m not asking for anything of this, I want things to run smooth, and right now they aren’t