I purchase offer and money is gone but didnt get gems for me and friends. Now i cant buy anithing more
We cannot help you here, I think, opening a support ticket is the better option: How to Contact Support (v1.9.7 onwards)
Show screenshot of:
Options - Support - Recent activity
There you see if gems received👍🏻
You have to click „show more“ to get back to the time when it happened
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