Valentines day offer

I purchase offer and money is gone but didnt get gems for me and friends. Now i cant buy anithing more

can you make that purchase normal so my provider can reamove blockade and can still make purchase from your game

We cannot help you here, I think, opening a support ticket is the better option: How to Contact Support (v1.9.7 onwards)

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Show screenshot of:
Options - Support - Recent activity

There you see if gems received👍🏻

no i didnt get gems

You have to click „show more“ to get back to the time when it happened

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