Upcoming Q&A with Game Designers - Spring 2021 Edition (Questions)

The cost of research/storage capacity is so high add that with length of time it’s discouraging…
Any chance to add a low cost building/research event?

Ever concidered a trade portal with alliance members, reset the hero to 0 1 trade for X amount of gems or trade for ascension items would be awesome. Only among alliance members and for set amount of time in that alliance like with mythic titan. I’d pay gems to have an extra chance at getting somewhere with my heros.

Last question
Why allow alliances with 1-5 members? Too many alliances leaves many empty or short members.
An alliance should be minimum of 8 or even 5 IMO
Wasted space. Ever concidered making a min limit


1- When will game chat be upgraded and/or brought to modern standards? This was supposed to be done in 2019

2- Will there ever be an ACTUAL fix to the duplicate 5* issue.

3- All the issues/ideas that @Ultra posted


Firstly, thank you, I really enjoy playing the game, especially during the pandemic! I’ve a few questions:

  • How do you measure the success of a new feature? For example, I don’t like Ninja Tower, but I know many people do. Likewise, other features that I like might drive threads of negativity and I wonder how you as game designers judge whether that commentary is fair and in need of a fix or whether you have other metrics that you can say “Feature X” achieved its goal. An intro into your game design success process would be really insightful

  • Could you give more frequent updates on upcoming features, and the thoughts behind them? Even a quarterly update to say, this is what’s coming, this is what we’ve learned from this recent feature/hero. I feel like we only get snippets of perspective when Petri or Kira reply or you release an update to the app.

  • Would you ever consider a way to unlock heroes as a result of gameplay as opposed to the luck of the portal? Something like a chance to get hero shards when you complete a level for example.

  • What is the current status of doing something to address the problem of duplicate 5 star heroes? The Hero Academy is useful, but once you get most of the season 1 heroes it becomes a weekly recycle. A trade-in system or some way to enhance chances of a hero you don’t have would be really useful.

  • Do you play the game? What are your favourite heroes, combinations, gameplay features?


First off, thank you for a game well done. I have no complaints however I do wish to ask if fifteen star titans will ever become a reality? I understand we have mythic titans which is great, but when your alliance has reached its plateau regarding titans, the same old fourteen stars one after the other becomes monotonous.

Which brings me to a suggestion for a future challenge event or season; humanoid/titan hybrids! This way players have an opportunity to have titan like creatures as part of their roster.

Also, a suggestion from one of my alliance mates. Can you offer multi colored troops for leveling, or at least allow cross leveling of troops? The multi level troops would be an excellent four star draw from the portal.


What’s a hero that you thought would hit it off well with the playerbase but ended up ignored?

What’s a hero that you thought wouldn’t be popular but ended up being in the meta?


Considering the high amount of support for adding 4* Atlantis / event etc. Heroes to hero academy, could this be on the table? Keeping in mind that many long time players still rely on key 4*s for many game modes

And also that there are 4* tournaments and tiers in challenge events


Are there any plans to increase 4* ascension mat drops, or increase the rate of rare quests?
We have element specific rare titans, are there any plans to add rare titans that have a bonus drop chance of tomes/dblades?
Can new quests be added that offer 3* and 4* troops?
Can a system be added to trade/convert iron into ham even at a 2 or 3 to 1 conversion rate?
Add some more options for chat room selections. Peer Support is supposed to be for helping and answering peer questions in the game. Lately it is filled with titan merc requests and alliance recruitment.
Better sorting options for heroes and troops.
Hero Slots… they are far to expensive for most players, and there really needs to be more. Maybe again… a quest added to increase hero slots…


First of all, thank you very much for doing this Q&A.

My question is about exchange rates in the game. Several games (mobile and otherwise) and gaming platforms (steam and PSN just to name a couple) use to adopt regionalized prices, taking into account the economic reality of each country and fixing prices according to their respective market.

Recently (and this was aggravated by the pandemic and other political factors), global economy is a little more unstable than usual, leading currencies from some developing countries to suffer great devaluation, which caused in-game prices to increase roughly 100-150% for some players in a short time span, because currently, all in-game offers costs the same in all countries (direct conversion from the USD, it seems). Is there any plans to tackle this issue (making the game more accessible in developing countries)? If not, what are the obstacles?

Thanks in advance!


Long before the release of the Hero Academy, players of all spending levels have been plagued by the minimal value of duplicate heroes as well as the roster space these duplicates fill up.

  1. Is there a solution being worked on?

  2. What would an acceptable solution look like from SG’s perspective?

  3. How accessible would a duplicate solution be to various levels of players in terms of purchases/longevity in the game?

  4. If (1) is ‘Yes’, is there a goal of when this will be seen in beta?

I ask (3) because if the solution costs 10 duplicates and 3k gems (as an example), it may provide an avenue for duplicate use on paper, but would fail to solve the large scale problem in practice. Folks would be unable or unwilling to use the feature and SG would end up resolving nothing.


Are there plans to build out the friendly/intra-alliance raid system more? I think it’s pretty universally agreed amongst the player base that it would be valuable to be able to use tournament and war rules as part of the practice options.

Also, my main QOL gripe has been the same for literally years: Why not add “max” and “none” (or whatever you want to call them) buttons to training camps, HA, and AL, so we don’t have to hold our fingers down on the + button for 30 seconds every time we want to pull ham from a TC, or every time we want to add to our AL queue, etc.? Extremely tedious, and seems like it should be a REALLY easy addition…

ETA: Actually, I take it back. The roster filtering/sorting options mentioned by @jinbatsu above are my main QOL gripe! That would be an amazing improvement! (But probably much harder to implement, I’d assume…)


Why is it so hard to get ascend items like mystic rings to ascend a level 5 hero? Have played daily for over 4 months and have never gotten one as a reward?


How do you plan to address the issues with duplicate heroes and awful summon odds? Also adding S2 heroes to TC20 etc would a much needed refresh, as many have stopped running that completely. It’s been several months since I last pulled a 5* hero so I have almost nothing to level up anymore. Plus the QoL improvements mentioned in this thread and also releasing content that thanks the player base.

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I really hope something good comes out of this open session. Here goes:

  1. Please relook ham cost for emblems and levels in HA and AL, Hunter’s lodge. Ham is used in so many areas whereas iron utility is limited compared to ham. Or Is it possible to add a level in AL to convert excess Iron to Ham, using Iron (of course) as cost of transmuting?

  2. Ability to transmute 3* troops to another element would be good cos troop pulling is based on RNG. I am chronically short on red and purple. Another is short on yellow. Another green. We can’t keep on pulling and pulling for the “right colours”.

Otherwise allow for cross colour feeding, like what is done for duplicate heroes or feeder heroes.

  1. Please consider reducing the cost of expanding roster capacity. Since there is no solution for duplicate 5*, reducing the cost of expanding roster capacity would reduce the frustration a tad.

The rest have already been raised :point_up:

Thank you.


What about promised in 2020 year solution for dublicates 5* heroes?
Will new standard content be added to the game (everyday events, titans and etc)?
Any chance that odds will be increased for VIP owners?

Also I think you can make TOP 15 from Ideas and Features and comment each of them

  1. Why do features that nobody asked for or liked (Goblin Balloon, Limit Breakers for example) have higher priority than a feature that was promised years ago then again in summer 2020 ( the solution to the duplicate issue) ?

  2. Do the Beta testers’ or feedback or the community’s opinion here on the forum have any impact on the development? Most people gave a very negative feedback on both the limit breakers and the non S1 costumes yet it seems these will be intorduced anyways. If a feedback is so overwhelmingly negative then minor changes won’t do the job, because it means that the community doesn’t want the feature at all. Is the playerbase still a factor in development decisions?

  3. What are exactly the QoL improvements promised in the 2021 Sneak Peek?

  4. Based on what does the development team decide which heroes should be buffed/nerfed? There are some heroes who desperately need some love (Inari, Thoth-Amun, Perseus for example) yet they are never included in any of the balance changes, why?

  5. How much is the chance for the bonus item from rare titans?

  6. Does anyone from the development team read the ideas section on the forum, if yes then was there ever an idea that was implemented (in any form or way) or just gave an idea for another feature thats actually in the game (can be a hero too)?

  7. Has the intoduction of some sort of “pity counter” ever came up? Getting absolutely nothing in hundreds of pulls (TC, HA or portal pulls) or not getting any of the ascension materials needed in months is really discouraging and could be eased by such a feature.

Thanks guys for doing this Q&A, we havent been contacted by anyone from the development team for years and the community started to lose hope.


Really good to hear you are doing another of these.

  • What do you feel has been the biggest mistake in the last year, and how would you deal with it now instead?

  • There is a lot of talk about game life term for mobile games, with the full rollout of Puzzle Combat do you see any change in focus where you may start focusing more on that and reducing new content for e&p or are they independently handled by different teams.

  • Is there any possibility of adding a food to iron or vice versa converter?


My Questions:

  1. Could you please provide additional building space in the stronghold. It would be nice to have hunters lodge, Alchemy Lab, Heroe Academy, Barracks and at least two forges without sacrifying a farm or a mine.

  2. Could you please implement Trainings for S2 Heroes in TC or Heroe Academy (not retrain 5*)

  3. Could you please improve number of Teams and Heroe space without spending insane ammounts of gems.

  4. Could you please improve incentives for the ascension of players beyond level 50. Think of additional teams or EHTs every 10 levels and an ETT every 5 level.

  5. Could you please give alliance leaders the chance to opt out players from war forcefully.


Been loving the game for a while and wanted to ask about a few things about the game.

  1. We have a bunch of Trials for emblems. Has it been considered of more Trials being added?

  2. With the new rollout of Challenge events being added in, and Heroes like Finley and Guardian Gazelle having been added in roughly over 2 years ago, will we see them in Hero Academy Legendary Retraining at some point? Also, why was the Seasonal Heroes left out of the Hero Academy Retraining?

  3. More Stronghold levels. After nearly maxing out the Stronghold, i can see 2 Iron Storages that cannot be converted into an Advanced Iron Storage. Is there a possibility of more levels to come?

  4. What season was the hardest to create and why was that particular theme chosen?

  5. Emblem Conversion. I have a bunch of emblems and would like to convert them from one class to another. Has this been brought up before?

  6. Last question. I loved the Global Beta for Raid Formations. Will we see more Global Beta down the road? Would like to see more come up in the future.


I can get behind some of those. But I have another:

We should have the ability to look at every person’s scores on the Mythic Titan and get a running log of everyone’s final scores and individual hits at the end of the event. End of story. Especially for an event that affects everyone in the alliance. The lack of this is creating a huge amount of leadership workload.


Facetious question: How do you feel that reaching out and directly communicating with the community generates significantly less interest (measured by number of posts) than things like RNG, hamgate, or gravemaker costume?

Follow up: how do you read through the forum knowing so many people are just venting and trolling rather than trying to engage in a dialogue (again evidenced by what I’d consider a lack of interest from the community in this much requested dialogue/communication)?


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