Unable to proceed with purchases

I tried to buy the covenant offer just now and cannot proceed on my Android device (pixel 6 + Google play). Receiving an error from Google play.

I’ve attempted 3 times, using 2 different cards. I noticed the transactions were recorded on Google pay but the in game granting isn’t going through.

Google pay screenshot attached. 2 transactions earlier today were successful and they were payed to “Google Zynga Inc”, while the 3 failed ones are paid to “Zynga”

Can someone help me find the right person for this issue? Thanks in advance

4 posts were merged into an existing topic: [KNOWN ISSUE] Unable to purchase offers (Android, 21 Sep 2022)