Unable to log in at all (NOT server-related)

I can’t get into my game. I uninstalled it, and installed it back, and it still doesn’t work. This happening to anyone else?

This may help:

https://support.smallgiantgames.com/hc/en-us/articles/115003726569-I-lost-my-account-How-can-I-recover-it-



If that doesn’t help, i would send a request to SG:

https://support.smallgiantgames.com/hc/en-us/requests/new

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How far down the login process do you get? At what point does it hang up?

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It hung up after filling the bar. But it now is working. Thank you all for your advice

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