Unable to Download New Update - IOS

I can’t play the game as there was a forced update, and it just keeps saying “Unable to Download App”. HELP!!!

I’m sorry to hear you’re having trouble with the update. Here are the steps that SG recommends to fix the problem:

Good luck with getting it resolved quickly!

I got the email on the game about the new version update but it never updated it and mostly all my alianze have updated already.

I’m sorry to hear you’re having trouble with the update. Here are the steps that SG recommends to fix the problem:

Good luck with getting it resolved quickly!

(@Kerridoc, @Coppersky, possible merge with this)

I did everything you said and still doesn’t do anything

I’m sorry to hear that. Then, the best advice I have is to open a support ticket. Since you can’t get into the game to use the in-game link, here’s one that will work from your web browser:

https://support.smallgiantgames.com/hc/en-us/requests/new

I hope they can help you. I’d make sure to tell them that you’ve followed their troubleshooting tips already. It’ll probably save you a cycle of emails.

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