🏯 Tora - 5* Dark / Purple from Ninja Tower

I bought the web offer for 13 coin pulls and 3000 gems.
Just got her on the 12th coin pull.
And then all 3* on a 10x pull.

Who to do first: Tora or Medea (untold tales) with costume?

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Sorry. This is a Google translation.

Are you all here already satisfied with the compensation sent by SG for Tora? I am not satisfied at all because I lost 1235 ranger emblems but only 500 were sent as compensation.

Like several players here, I have a lot of Barbarian emblems, but I am always short on ranger emblems. SG unilaterally converted my ranger emblems to Barbarian emblems and offered only 500 ranger emblems as compensation.
Of course I know I already got 1235 Barbarian emblems automatically attached to Tora. But that is not worth the same to me as the ranger emblems.
I am willing to return all the Barbarian emblems, and I want them to be exchanged for the ranger emblems I originally had. It is too bad not returning the assets that were taken from players without permission.

There is one more thing I am not happy about. That is, SG has arbitrarily decided the path of Tora’s ability grid after she became a barbarian, and has not given the player a choice. How to strengthen Tora should be the player’s choice, not SG’s.
Players who has got Tora after she became a barbarian hero can make that choice. but players like me who has got her when she was a ranger hero must reset the ability grid to make a choice.
Yes, as you all know, SG has sent a reset emblem. However, they have not sent meat to use the emblem. Also, if you reset, you will lose 5% of the emblem.

Taking all of this into consideration, I think SG still needs to make a lot of compensation.
What do you think?

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For what it is worth, I sent message to customer service regarding the compensation. Mine was only at lvl 86 (hold up is small purple aethers of all things…) and I used 5 GE to take to 25th node.

They gave me the run around. About a paragraph worth of nonsense. So don’t hold your breath that anything else will happen.

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Same here, also told them about the Legendary Ranger troop I trained for her which now I can’t use for this purpose anymore. Not even addressed. Be sure though, this won’t be the last time they will do this. Now that they know they can mess around at will. Just be aware, they can do whatever they feel like.

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Hi. Would you mind posting the paragraph of nonsense you got from SG? Myself and others are curious to see what their “explanation” is. As a class change where the compensation relates to the emblem/master emblem path, it starts once you level a hero to 80. Any leveling beyond that (lb1, lb2), is not reliant to fill nodes. So it should not downside compensation.

Regarding the mismatch leg troop, I knew they’d take the low road and not even address it.:face_vomiting::face_with_symbols_over_mouth:

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Any posted support responses are removed by moderators. We are not supposed to post them here.

Happy gaming! :cupcake:

There was no “explanation”.

I’ll highlight it…
Thank you for sharing your thoughts…
We understand your frustration…
We are sorry to hear you are disappointed…
Would like to assure you it in never our intention to add feelings of frustration…
Committed to creating an enjoyable game experience…
Thank you for understanding and don’t hesitate to reach out in the future…

I doubt it was even written by a human.

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Got it. Don’t agree with it. Respect your responsibility to carry this out.

Vague explanations, no accountability to all players/paying consumers. The SG way.

I said it earlier. Be better SG, but they won’t.

Tiger :tiger2: can’t change it’s stripes.

Keep setting new negative precedents. It’s what you do best.

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What I don’t understand is why they feel the need to change her class when they can just change that skillset. The bypass skill for her is a dead skill anyways.
Now they have to deal with the logistical issues surrounding this and it’s giving everyone a bigger headache
If her skill deals with minions and MMs, why don’t just change it to bypass minions? And then buff damage to 750%/850%/950%. Although not a right colour, this could be used as a counter to c diaochan

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My issue with the reset, was actually not the emblems. I was on 80+25, and got the legendary tome and the full emblem amount + reset token.
For me, not having all legendary troops, I also base my heroes to advance on my troops. I don’t have a legendary Barbarian purple troop, so it is a shame to go from missing a few purple aethers to now also missing a troop…

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I sent a message to customer support.
However, the reply I received was just the usual template text: “This change is necessary to maintain game balance.”

What I requested was as follows:

  1. Return the 1235 Ranger Emblems that were taken from my assets without my permission.
  2. Provide the meat items necessary to reset and reconfigure the Barbarian Emblems that were set without my permission.

It is obvious to anyone that these are not a request for game balance adjustment. But SG intentionally misinterpreted this as a request for game balance change to reply with template text. Then they set this issue as “solved.”

Of course I requested a reconsideration, but I am fed up with SG’s sloppy response.

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The hero card is updated with October balance changes.

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