Titan Loot Processing


#1

Any one knows why it takes so long to process titan loot if it’s really supposed to be random?


1.8 Titan Loot
#2

My alliance is hung up for what feels like 30-40 minutes waiting, which is much longer than the 2 minutes it usually takes. I’m putting a ticket in.


#3

Mine just processed but the next titan isn’t showing up yet…


#4

This seems to be a new issue with version 1.8. I have an idea what may have caused it, and I believe I’ve fixed it now. Please let me know if you still encounter delays.

And yes, the Titan loot is random inside a given reward tier.


#5

Ours is still processing (has been for 44mins)


#6

What was your alliance?


#7

the alliance is Seven Days Departed


#8

We’re still processing as well (about 45 mins also) in ‘Mixed Nuts - Extra Spicy’.

Thanks for looking into it! :slight_smile:

edit: just processed!


#9

Killing a titan almost 1 hour ago, but it is still in elaboration.
And even if i “tap” on the titan, he don’t show the results, most like there is not even a titan there.

There’s surely something off here.


#10

Our clan is waiting for the loot of the titan, we defeated 1 hour+ ago. But the counter for the chest is gone one point up yet.


#11

Our alliance is still waiting …Titan frozen in processing status for over an hour


#12

7 Days Reborn has the same issue, though not as long, but it’s still been about 15 mins or so and “processing”


#13

Down the rabbit hole, processing for about 20 minutes now.


#14

Our just finished…about 22-25 mins.


#15

The bug is actually a bit more complex than I expected. I was able to clear the queue for now and changed some settings so the delays should not come back. We’ll implement a proper fix tomorrow.


#16

And whats up with our lost loot?


#17

What do you mean? Are you talking about the delay of a few hours? Or did you actually not get loot? If the latter, please contact support at http://smallgiant.zendesk.com/


#18

I got the chest counter, but not the loot.
Even if the system said, that the loot is avaiable now.
After the named delay.

Thx at all for the good supply.^^


#19

Thanks for the response. I’m still a little confused as to why there even is a titan loot processing time to begin with if all loot is randomly calculated. Why is it not immediate? What exactly requires processing after defeating a titan. Don’t mean to offend just curious.


#20

Calculating 30 results for the alliance plus processing how ever many hundreds of thousands playong the game. Obviously tbey had an issue there they worked on