Tchat, alliance war, BUG

I have a lot of problems on the game, I try to contact the support in vain without any response from them.
today on the chat there are big problems it does not work anymore, yesterday problem on the alliance war …
do they really respond?
it starts to become painful all these problems
Thank you for your answers

Yes, they respond in the order requests are received. If there are a lot of requests, there can be a delay.

(Obviously, they answer Monday - Friday.)

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Coucou merci @Rook , je patiente :wink: