When scoring troops using free hero summon they do not register in inventory. when trying to train troops they are not showing up.
Maybe file a support ticket as I have heard of or seen nothing like that before?
I am having a similar problem with my hero academy. For example, I’ll train 10 heroes/troops and only receive 8.
I assume that number is based on your recent activity as reported in the support section of the app? You are aware that the hero academy does not show seperate individual duplicates? Not trying to be smart, just asking? Thanks.