Hi, hope you can help, I’m assuming this is the right place to log a ticket. I used an invite to get a friend to join who has now reached level 10 but I didn’t get any reward, nor did they get a joining reward at level 5. Please can you look into this for us.
Account Vote4LeeLa (Me)
Invited account “Daddy-G”
Please remove your account id. It’s a very sensitive information because it can be used to take over your account.
3 Likes
Could you post a screenshot of invites screen from the player you invited?
They can find it by opening inbox and then invites tab.
1 Like
Pops
August 23, 2019, 1:47pm
4
You’ve claimed 20 friends? Dang you one heck of a promoter
2 Likes
Not sure what that shows you as it’s the same on my game as it is there’s.
This was the invite sent over WhatsApp that he used to install the game and start playing
Is this a place to report the bug or not? There’s no point having an invite system that doesn’t work.
Log your complaint by clicking support on your option tab in the game.
1 Like
For an issue like this, you’d be better off contacting Support.
Starting from our version 31 update, we ask all players to use the in-game Support button when submitting a new support request. You can find the Support button by tapping ’ MENU’, then 'OPTIONS’ and selecting the ’ SUPPORT’ -tab. Please browse or search the support articles to find quick help on your issue. If the articles are not helpful or your issue needs personal assistance, tap ‘NO’ at the bottom of any article and you will be able to reach an agent.
Further information here:
We ask a…
system
Closed
September 23, 2019, 7:37pm
11
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