i am 24 / 7 player. I play since 31 September and buy very often gems. Today i thought i can submit a request, because i got only 2 bountys till yet. With bountys i mean the colour chests, where you must kill 150 dark monsters and so on. So i submit a request. A while later, i decided to play my quest the Weitholme-Pass Level 4, where you must use 16 energy and get a compass and so on. I played killes the boss at that moment my game crashes. The 16 energy are gone and no loot. i had till yet no issues, so i think, its because of my request and they were maybe in the same time where i was playing on my account, so the game crashes. Than i submit another request because of the lost 16 energy.
Sorry for my bad english., dear community. What did you think`? I think they must give me my loot or my 16 energy, wright?
I am buying so much gems, and didnt get a energy flask yet? Its a shame, when they didnt give it to me. What do you think?