Spring Event Gem Purchase error

i just bought gems 10 minutes ago
Spring event…
And
I dont accept any gemsScreenshot_20190422_074507 Screenshot_20190422_074507
Please help me

You may wish to contact Small Giant directly to get help on this:

https://support.smallgiantgames.com/hc/en-us/requests/new

@Kontil I’ve seen this come up several times before, including recently in another thread about Springvale.

Here’s what I suggested last time:

https://support.smallgiantgames.com/hc/en-us/articles/115005198049-I-can-t-make-a-purchase-Android-




As it turned out in that case, just waiting worked:

i just buying gems from event… And i dont accept any gems… Please help me…

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