I know nothing is guaranteed in this game, but allow me to post my anger after pulling not less than 36 elemental calls (nature) and not getting a single 5 star hero, not to mention zero HotM.
I know it, I know it, it’s my fault, throwing away €100 or close to it. I should have never gone so far. But even if I do not like p2w, I think there should be a threshold where chances for getting better heroes should trigger once people spend a said amount of money. As it stands it just pisses people off and make them want to quit the game altogether. Just my two cents.