[Solved -- V32 Update] Heimdall revive issue

During raid I used Heimdall special and Vivica with full Mana was revived but was not able to use her. Vivica died, in the same raid I used Heimdall special again and Vivica was revived and was able to use her special.

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Hi @Spink, could you #contact-support so we can investigate this further? If you remember the exact time and date, please add these details to the support ticket.

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This also happened just now during a raid.
Heimdall revived Kageburado, yet he was still greyed out.

Prior to this screenshot, my Kage was still taking bleed damage even though the bleed icon was not on him. He was also gaining mana, however when got to max was unable to use his special.

It was not until Heimdall revived him for the second time did he fully return to life with max mana.

@Petri how can I put a support ticket?
I tried to do it from the game and was redirected to this site.
This is my first time submitting bugs review.

Instructions here:

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Hey E&P community,

I am posting this to a follow up to the June topic Heimdall revive issue and the Mother North issue that have not yet been resolved.

Bug: Where a revive is successful, however the hero being revived remains “greyed out” and is unusable.
Two screenshots below of Kage (June, left) and Evelyn (September, right).
In Evelyn’s case, she was full mana, but could not fire.

Original advice was to lodge a ticket. As far as I am aware, two tickets have been raised.
A reply from the last Bug Ticket was:

"Thank you for contacting us.

If you think that one of the Heroes in your Roster is not performing correctly in Battles (their special skill of Mana generation for example), we recommend visiting out Community Forum for Gameplay discussion and Guides."

So now we’ve gone full circle and back to the forum.

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@Petri can you add this one to the list for QA to have a look into.

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Thanks to you, we believe we have found the issue and can now start working on this.

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Hey SG, i had an undead Marjana. She revived, but i was not able to fire her special, just one turn later she was fully available…

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@Stabinovsky this is related to the known issue with Heimdall. I’ve merged these topics.

This issue will be fixed in the next update (version 32).

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Thanks! :slight_smile: And sorry, I dint see there was already a topic for that!

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So i lost a raid in tournament because of this.Athena revived and could not hit.And now i have to pay 75 gems.Tell me one reason to pay.Zynga and SG are way too rich to have these kind of bugs.But i forgot.Only the 0,3% pull rates and offers bothers your company.And i know the reply so dont bother telling it.Contact support blah blah blah

Marking this as Solved in V32 Update :slight_smile:

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