[SOLVED - Please don't post new connection issues in this thread] Connection issue during war 12/6 2019- Known Issues, Investigating, Dev response post #12 & #15

Bugs & Issues
1

Hi all.
In Our current war on my third attack first round I pressed fight and instantly got disconnected. Now attack score is =0 and alot of good heroes wasted. Where can i report this and hopefully do Something About it?

4 Likes
2

38 posts were split to a new topic: Disconnected at the very end of a fight, after the fight had completed (v22)

24

12 posts were split to a new topic: V22: Disconnected at the very end of a fight (after the fight completed)

51

Hi all.
In Our current war on my third attack first round I pressed fight and instantly got disconnected. Now attack score is =0 and alot of good heroes wasted. Where can i report this and hopefully do Something About it?

4 Likes
52

Same here and by the looks of it our opponent also had one.

53

All you can do is open a ticket at support and hope they can help you with it.

https://support.smallgiantgames.com/hc/en-us/articles/360003269253-How-do-I-contact-Customer-Support-

1 Like
54

Happened in our alliance too. Flag wasted and zero points without any actual fight.

55

Same thing happened in our alliance. First attack showed 0, after that it was showing fight in progress and reservation - both on the same opponent, and by the same person.

56

Same thing has been happening to me for the past 4 wars! I always seem to get disconnected at either the first or second flag use with various good heroes wasted. It has just happened again in this war! Please try to fix this bug because it is becoming very annoying!

57

The same issue. !! 10 minutes ago.

58

Yep, same issue here. Wiped out two teams then disconnected on the third :scream:

59

Same problem with me… second attack “connection problem” the game Is quit immediatley and when i go back to game i sebe 0 Points -.-’ what now? After every update go something wrong.

60

I think, that it might be some kind of problem with the update. I’ve just checked, and this alliance member kicked out of the game is already on the new version of the app. Others reported no problems, so far, but they are still on ver. 21.

61

Second attack “connection problem” the game Is quit immediatley and when i go back to game i see 0 Points -.-’ what now? After every update go something wrong.

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62

Same thing happened to me. 0 points

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63

Already reported here:
https://forum.smallgiantgames.com/t/connection-issue-during-war-12-6-2019/112950/10

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64

I had the exact same thing happen on second attack also,
and it used a flag and my heros can not be used

65

I had the same problem um my first atack.
Yesterday i did the update.
They should cancel the war?

66

Can be… i hope so too…

67

@zephyr1 @Garanwyn @Rook
Maybe merge with other thread about the war connections?

https://forum.smallgiantgames.com/t/connection-issue-during-war-12-6-2019/112950/10

1 Like