My other loot seemed appropriate
The above post was for my alternate account.
I did not get any loot for my main account and the event is finished processing.
The only time they only reward you with a single gray token is when you failed to complete and accomplish all 15 stages. Are you sure you finished the last stage though?
Now I reinstall game but i can’t open game because in the play store is version from 02. 10. 2020.
If you believe you have received incorrect Reward loot please submit a Support ticket using the in-game Support tab of the affected account
Hi there my score blank too and didn’t receive the loot. What can I do with it?
1 Like
Hmnnn. Am I smelling a whiff of 50 emblems of each class coming in my inbox???
4 Likes
same problem here… no ranking… no loot …
I too have the same issue, no ranking, no master score. No loot.
Same here, no scores, no loot, no rewards. Should we submit a support ticket?
1 Like
Cant find that feature ingame. In which category of the support you can summit a ticket? Iam Android.
1 Like
Options > Support > Support
I see no option to Submit Ticket
Can someone show me the exact route or a screenshot?
If I click “Contact” under the “Support” button, it just gives me 2 options which neither have a Ticket option.
You guys need to make this easier and more obvious
1 Like
Полностью поддерживаю всех, кто писал, что ничего не получил. После обновления на Морловию исчезли все рейтинги. И это большая проблема создателей.
2 Likes
Rang sehe ich jetzt. Beute fehlen
Same here. I see the rank for all tiers but still no loot, and I can’t find a way to submit a ticket, I have clicked through everything.
Can someone who knows how, please explain/show us? Much appreciated.
I found this
https://support.smallgiantgames.com/hc/en-us/articles/360003269253-How-do-I-contact-Customer-Support-
It says there is a Submit Ticket button but I do not see one on any page I visit.
The icon in the top right corner is just a chatbot which gave me some basic options which I selected, then told me to give my email and told me to wait… I was unable to provide screenshots or say that it was regarding Grimforest.
When I click “when to contact customer support” it shows the following below, and then if I click “Contact Us” in the bottom right, it opens up that rubbish chat bot.
So please, can someone explain to me how to submit a ticket ?
I can use the website URL I see above to submit a ticket, but not IN the app, as told:
https://support.smallgiantgames.com/hc/en-us/requests/new
2 Likes
