@a-guy-at-SG who made that human mistake:
I will pay you equivalent of what i spent last year If you do the offer “100k gems for 1 dollar” next time
HMU bro !
Hello Dear SG.
Please Reconsider Your offer I am myself one of those guys who spends 2thousands of euros easilly per month in this game and I know a few more.
I Feel that’s unfair decision from Your side so far. As I expect in this game, if there is something up for sale, then anyone should be available to buy it in next 24h hours and offer must be fixed for all. same price same items. Who wish they can buy it, who don’t they don’t.
You can’t let someone to have a bargain deal while all others misses same deal because of Your mistake,just because they weren’t available to log in game at first 2h when offer come up. It’s unfair to all players.
I and my friends are considering to stop spend single Penny in this game if You can’t make it fair for everyone.
as Food does brake game economy, especially when some people has disatvantage offered by You unfair against others.
Please reconsider Your decision SG.
The Best outcome in this to not hurt so many players would be bring food boxes back and in future to be more carefull with Your marketing offers.
Sincerely Artis
13 Likes
That’s not PR loss. That’s PR Epic Fail. Maybe even Legendary Fail. All five stars of fail there. You need to have skill to screw up this badly.
8 Likes
He may not see your post.
Most probably he was fired 
1 Like
Plus if you restore it, so many people will buy it. Even people who don’t normally spend. You could make a huge money maker out of a mistake,
12 Likes
Maybe, always worth trying.
Maybe rest of the normal crew at SG could do us a favor if the big bosses are so unfair. Like… sneak us tomorrow similar offer, won’t you? Just shhhhh don’t wake up the guard dogs
The problem I’m guessing is that they think it would decrease future spending, because people would keep waiting for another one “as good as that time we for 80 million food for basically nothing”.
I would never have bought nothing from this game the tokens meant nothing to me , I stopped spending but that food was to nice to resist I have proof I purchased so work it out and banning my posts
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what is this??? how can they remove it for everybody!!! THIS IS SOOOO UNFAIR!!! I hate your stupit mistakes and decisions…
When they say 45M food is not a game changing XD
I’m laughing
*alchemy lab 24h Operating
*Lvl30 Troops easy lvling
If they want to make it fair and let the Offer still there.
It’s your mistakes, yet the other got punished.
3 Likes
Not true though.
Just because something isn’t a physical object, doesn’t mean there is no cost to it.
Bandwidth, server space, licensing costs, development and testing effort, etc.
Every item sold in game has a value associated with it and that value shows up on balance and accounting sheets.
In this example, if you fill your food through the store you are looking at over 1,500 gems per million ham
So, for every player taking all 4 offers that is ‘worth’ over 50,000 gems and will show up as a ‘loss’ on accounting
I have a call into a friend that is.
What about the players, your customers, that did not get the offer. If your human mistake is not available to all, it is unfair. Do better, we are your customers.
8 Likes
SG knows very well that they just need to wait a few days and no one ever will be talking about this thread/offer anymore.
I‘m just saying, you can‘t do anything about it, if you are not drawing consequences from it.
…and still SG does not give a single f… 
2 Likes
The conduct practiced is definitely unacceptable.
There are 20 boxes, which you can’t get even in 06 months or more.
You have created a complete discrepancy.
The only correct options to be taken would be to remove the items from the buyers or return with the offer to everyone.
You were completely unfair to 99% of the players.
10 Likes
Dear @Petri
We will see soon
Lots of Lvl 30 Ninja Troops with your mistake.
Oh yeah it will not change the game tho (it’s Only All their Mana Troops will boost to Big lvl. Probably soon we will see Mono Heroes with 5 lvl 30 Troops from big account who has lots of Troops but not so much Food to feed them)
Only it’s free lvling for their Troop (cause Troop waste Tons of Foods and now lol free estate Food)
6 Likes
If it’s not game-breaking, then you would make it available to all to clean up the mistake.
The SGG response to this issue irreparably and negatively changes how I feel about the game and any future investment in it.
12 Likes
They were empty words to begin with
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What about nerfs? Players spend money in the hoping of getting a specific hero “based on the contents” of that hero. If it is later changed, should players get any compensation?
For the record, I do not have any of the heroes that were nerfed.
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SG, your decision not to allow everyone the same access to offers is the worst decision in game fairness you have made yet. Anyone who was on before offer was pulled has a distinct advantage. Just because someone wasnt logged on in time should be no excuse to punish other players…it was a pat to play promotion, and everyone should be giving the same choices, not a select few.
Reinstate the offer for everyone and let the individual players decide if they want it to bring back fairness and balance to your game.
9 Likes