How can a user who got Empires and Puzzles on their android phone move it to an iOS gaming account when the user switches from Android to iPhone?
EDIT (RubiKinga): If you are changing from Android to iOS or vice versa, we can do the manual recovery. First, please download the game to your new device. Then contact us here: https://smallgiant.zendesk.com/hc/en-us/requests/new Rubi
UPDATE:
Yes, the team at Empires and Puzzles did a great job at moving my account.
Yep! Gems of War is another Puzzle Quest clone like Empres and Puzzles that will search out an account if you have the game on a different device. So that way whether your are playing on your android device or Apple iPad you can always stay connected with your game.
If this is not the case with Empires, then maybe it should be. I thought Iād ask before posting a new feature request.
Itās possible in most if not all quality mobile games that are cross platform, notably, Pokemon Go is a prime example.
Edit: I say āqualityā very subjectively, because lack of support for this, if you have a game tethered to servers, would be nothing but lazy otherwise.
EDIT (RubiKinga): If you are changing from Android to iOS or vice versa, we can do the manual recovery. First, please download the game to your new device. Then contact us here: https://smallgiant.zendesk.com/hc/en-us/requests/new
For these who have Facebook or google account , to transfer game between Android and iPhone , following these steps to do : Sign in to your google account and go Settings > Account > Google and flip the account sync switch to on.transferring your account .as well as you can even try using other phone transfer tools ,
If you are changing from Android to iOS or vice versa, we can do the manual recovery. First, please download the game to your new device. Then contact us here: https://smallgiant.zendesk.com/hc/en-us/requests/new
Remember to provide us the following information:
Exact player name of the account youād like to recover
Player experience level of the account
The name of the Alliance you belong to, as well as your rank there
New Account Identifier, of the account that replaced the original account (the one currently on your device and that you do not want to keep). You can find it by first tapping Menu, then Options and finally About. Itās the string starting with a # sign in the top left corner of the screen.
If possible, please also register the new account to the same Facebook profile as the original one.
i changed my device (iphone) to an Android device si i followed the topic and send all informations but i still waiting since to days! i want continue the game i lovr it answer me!!
@RubiKinga I donāt want to be too pushy, but What is the typical turnaround for this? We filed the request 36 hours ago and havenāt heard anything.
Also, do I have to file the request from the new phone? I filed it for my son on the old phone, which is iOS, to move everything to the new phone, which is Android. Kid doesnāt have Facebook and has made no purchases so I was worried the request may have gotten deletedā¦