[SOLVED] Game not loading after update (Android only, related to multiple accounts)

Bugs & Issues
#100

Works with second phone

#101

Indeed, a 2nd phone logs right in… wich makes me wonder what the update did to my original that cant be solved by clearing the cache files :confused:

#102

Ya lo solucione, hice una copia de seguridad del teléfono y después lo puse de fabrica, volví a poner la copia de seguridad y listo

#103

I have same issue but ican log to it by use app like multiple accounts only

#104

Yeah my main account is also frozen. I was going to remove it but as it is the alliance leader I cant leave my crew allianated from free reign. So if you could just fix this problem soon that would be great hahahahhah

#105

Hi.why i can to connect with my acount on my device?

1 Like
How to Contact Support (Version 31 Onwards)
#106

Is some problems whith server or what?

#107

Hello. I cannot access my alt account since few hours.

#108

Hi, when will you fix the problem? Update did not help

2 Likes
#109

I experience the same issue, before and after the update on an android 9 device. but can log in to my main account on an android 7 device, even after updating the app.

#110

Second phone works even for single account that is weird …new install with the latest

#111

Yea i cant access my main account either and dont have identifier number hope you locate issue, I am level 38.

Personal information removed by moderator. Please send this information privately, to #contact-support

#112

Solo hacer copia de seguridad y restaurar el teléfono a fábrica. Después instalar copia de seguridad y ya esta

#113

Same problem. Cant log in to my main acc

1 Like
#114

@petri Either cancel the war, or solve the problem already

4 Likes
#115

Io sono accesso con fB ma ugualmente non riesco entrare(

1 Like
#116

Seen a new update 12 hours ago. 25.1.2 build 1212. This wont work for me. So day 2 that i connot access my main account.

1 Like
#117

Having the same issue Here

#118

@zephyr1 @Petri new patch didn’t work. It seems like it’s making it farther with the loading but still crashes. Thanks for the link to start a ticket.

#119

hola amigos tengo una solución para ingresar a su cuenta principal, mientras solucionan el problema, instalen (parallel space) y duplican el juego, luego ingresan al juego y se conectan con la cuenta de play juegos y listo asunto resuelto, a mi me sirvió.

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