[SOLVED] Android to ios


#1

Can an account be transferred from android to iOS can anyone help please


#2

Yes it can be done manually. Contact support directly :slight_smile:


#3

And you can also check out this thread for more details and suggestions on the same topic. Good luck :grinning:


#4

Yes it can. You will need the help of Game Support.

https://smallgiant.zendesk.com/hc/en-us/requests/new

Be sure to give them as much information you can, including your account number, current device type, etc.


#5

Here’s the full list of info to send, this will expedite the process. It’s done the same as an account recovery.

First, make sure your game progress is saved on your android in Google Play. You’ll see something like this:
58 AM
(this pic is from the iOS version)
Also make sure that you’ve connected your account to facebook. (this will really speed up the recovery process)

You’ll need to start an account on the new android next. **Make sure you use the connect to facebook option on this account as well, and use the same facebook account that you used to link up the E&P account on your android. You might need to play through the tutorial to get to this point.

Now send a message using the link that Rook posted just above. Please send all of this info so support has what they need to get the job done:


(this excerpt is taken from the game FAQ on recovery of accounts)

And one other note, you’ll have to be a bit patient. The support team has a lot of requests to take care of, in addition to building the game. It usually takes a few business days to get a response, and that won’t include the weekend.

Enjoy your new iPhone!


#6

Thanks

Coppersky Moderator/Game Specialist
November 9 |

Here’s the full list of info to send, this will expedite the process. It’s done the same as an account recovery.

First, make sure your game progress is saved on your android in Google Play. You’ll see something like this:

(this pic is from the iOS version)
Also make sure that you’ve connected your account to facebook. (this will really speed up the recovery process)

You’ll need to start an account on the new android next. **Make sure you use the connect to facebook option on this account as well, and use the same facebook account that you used to link up the E&P account on your android. You might need to play through the tutorial to get to this point.

Now send a message using the link that Rook posted just above. Please send all of this info so support has what they need to get the job done:

(this excerpt is taken from the game FAQ on recovery of accounts)
And one other note, you’ll have to be a bit patient. The support team has a lot of requests to take care of, in addition to building the game. It usually takes a few business days to get a response, and that won’t include the weekend.

Enjoy your new iPhone!

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#8

Is it work for cellphone tracker on Android?