[SOLVED AGAIN] War Chest Displaying Participation Incorrectly (Visual Issue - 17 & 18 Jan)

[Garanwyn]

I’m just a player like you, my friend. I don’t have any control over how SG handles tickets. But I certainly hope they can help you.

[Pictoras1]

and then I do not understand why you are interceding in discussions and giving judgment

[Bengale]

Before updating, we had a war opponent, now that.

[Garanwyn]

I’m sorry if you felt like I was giving judgements. If you look over what I said upthread, all I did was encourage you not to insult Petri, and also to sit tight and wait for SG’s response.

I thought I was being really clear that I’m just another player when I said things like: “They really did fix the bug for most of us. I had the bug, but my war chest is correct now. I’m really sorry to hear yours is still not working right.”

Several of us players try to help triage and deal with bug reports, since it can take a while before SG responds, and they often need more information than is in the initial posts. If you look over the bug report threads, you’ll see that the vast majority of responses are by other players. Even the Moderators don’t work for SG. They’re unpaid volunteers.

[Mel]

I wanted to personally thank you for attempting to keep the negativity out of this thread. My issue has still not been solved and my support ticket was closed without resolution. I have submitted a new support ticket per Sara’s instructions above. There is another issue that is affecting some of us, although it may be unrelated to the two solved bugs. Hopefully a resolution will be found rather than being dismissed as “already solved”. Your efforts are greatly appreciated by me.

[Garanwyn]

You’re very welcome! I’m so sorry to hear you’re having such a spate of problems. I’ve only been hit by the major bugs over the past week, and it’s still been really frustrating for me. I can only imagine what you’re going through. Good luck on getting the problems solved.

[philipware]

Myself and one other person from my alliance has received lower prizes from the war chest, as our participation was incorrectly displayed is 80%. It most definately was 100%