Please note that this appears to not be an issue with Empires and Puzzles (or any of the other apps affected) but instead an issue with a background app called “Andoid System Webview”.
The apparent solution is to roll-back the updates to this background app.
To do this:
- Go to device settings
- use the “search” function to look for “Webview”
- tap on the “App Info” result which will bring up a screen which has some specs on the “android system webview”
- hit the three dots in the top right corner and select “Uninstall Updates”
That has been reported to fix the issue for a large number of users on this thread and also on other apps.
Google is apparently aware of the issue and working on getting a fix out.
Samsung Support is recommending the above as the solution for the problems:
GL & Happy Gaming all
As described. Sorry could not find a similar ticket.
Boot game - load to main screen - after ~1 second - hard crash