Paying customer here, tried summoning and always getting the same i have. Just tried 6 legendary summons and got all three stars. Four out of six was heroes they just droped.
Maybe one of six a four star would be nice and definately dont drop heroes that already dropped last try.
Posting here cuz i like to think is a bug.
Not a bug, just luck. A week ago someone in my alliance did 11 elemental pulls amd got all 3*. Sucks when it happens
I’ve also seen someone pull a dream team - including back up hitters- with one 10x pull. Totally random…
During the first Event Challenge I purchased a 10-Pack with Event Heros.
I only got 10 excisting 3 Star Heros. But I knew, that could happen.
This Event, i tried again, got the hero of the month, 2 heros from the event and Boldtusk.
So, both is possible 
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thats the third time this happens to me. and havent seen anyone like that
personally. So until i do its not happening.
Στις 16 Οκτ 2017 21:23, ο χρήστης “Coppersky” <
smallgiantgames@discoursemail.com> έγραψε:
Remember that there are more than 200,000 playing this game. I don’t knoe how many purchase elementalnpulls, but the options will run the gamut. There are likely 1000s of draws a day and you are only seeing a very small sample of that
its 3/3 bad luck for me and i can only afford a limited amount of cash.
Gonna try one more then not bother again.
Στις 16 Οκτ 2017 21:38, ο χρήστης “Benjamin” <
smallgiantgames@discoursemail.com> έγραψε:
I got my 4* in a combination of epic and elemental rolls (1-at-a-time), and from the free in-game Training Camp lvl 13 (which took 36 days, but then they started to drop here and there).
Good luck to you! The free option is also open. 
Yeah and I’m pretty sure, 3/3 isn’t very bad. I guess, there are people who spent more than you and didn’t get what they want to…
The game would be very boring, if you could push a button and get all the heros you want. Because everyone would do that and would buy the same heros…only the best ones of course!
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3 or 6 summons is a very small amount. There is not an equal chance for every hero. The 5* heroes are like a few% per summon, 4* a bit more. most of the heroes will be 3*
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