I purchased a 4 hour shield and set a timer to go off after 3 hours and forty minutes. I only needed 2 hero’s to get my chest in diamond. When I came back on I had been attacked 4 times. And it said my shield was in cool down. That was an hour ago. My timer just went off to let me know my 3 hours and 40 minutes was up.
As the description says, shield is removed when you initiate a raid. Are you sure you didn’t attack anyone after purchasing that shield?
Are you in the top 100? Raid shield doesn’t not work in that case? I didn’t think you could purchase them however?
Actually you can’t purchase raid shield when you reach 2600 cups, it doesn’t depend on your position on the leaderboard.
Nope diffinately not in the top 100 and trophies were barely over 2400
definately didn’t attack. I bought the shield because I was 2 hero’s from completing a chest in diamond. Couldn’t keep my eyes opened long enough to wait for the next flag. Woke up. Went to the game and found those attacks. A while later my alarm went off reminding me that I needed to attack before the shield expired.
You should definitely submit a support ticket. They’ll be able to help you. Here’s how to do that:
Thank you. I actually clicked support and this is as close as I could get to it. I’ll try again.
A bit offtopic, but spending 50 gems just to open chest in diamond instead of platinum doesn’t sound like a good business. I’ve been opening only diamond chests for months and the loot is very similar, maybe more trainers.
Sounds like you clicked the “Report a Bug” button rather than the “Support” button. The “Support” button will get you to the Small Giant support website.
Thank you it took me to the right place this time. They sure make you jump through hoops to get to leave a message.
Your absolutely right but I was fricken tired of getting outrageously attacks that booted me out if diamond. Going through a phase where they keep offering me up and giving people 45 trophies to attack me and only offer me powerful teams for 15 trophies. I’m sure it will change again but it gets old.
Thanks @grzechol, I thought it was something along those lines. Appreciate the clarification
That is the way the math works at the high PvP ratings.
Click for details
It seems like it’s been that way for quite a while, so my guess is it isn’t changing any time soon. I’m glad you managed to make it to the right place finally.
Good luck. I hope they can sort out what happened, and, assuming the issue is on their end, sort you out with a bit of compensation.
You mean people actually but raid shields?
It appears so? Seems rather unfair to me but who am I to judge?
Wrong thread for that particular debate gents. This one is for them not working right
This is related. People not playing right as they’re trying to use raid shields.