Why not hire the moderators 4x a year to gather and curate the most relevant questions from the community to answer in a quarterly post. you can even reduce the workload by just posting clips of answers as videos instead of typing.
Spread out over 3 month cadence … it may be a feasible comm strategy,
And with trusted moderators curating the questions … both community and SGG benefits from cutting through the noise. So less flashier or controversial topics (alliance communications, community building, other QoL topics) can be addressed in a structured way… and with it being on the calendar you will build brand trust with consistency.
Or at the very least do a once a year AMA…
I don’t want the onus placed on mods like @zephyr1 who graciously put in time for prior AMAs… but some kind of calendared engagement w the community can go a LONG WAY.