Does anyone Know how Chul works?
I hit someone with full special charge and they did not lose any of their charge.
Just wondering if I am missing something or it is bugged?
Chul special skill works the same as Hansel & Gretel in Empires & Puzzles. Essentially at the start of the TARGETED Heroes turn, if their mana reaches/ is full they will lose half-mana & take the damage
If they had a “resistance” weapon they could have resisted the status ailment & hence not been affected.
EDIT: Corrected 57 as fast (there is a bug that Catalina won’t reach 9 tiles with the SWAT weapon though)
Teammate confirmed that Marigold + 4th upgrade Inksplosion (71 + 9 = 80 speed) charges in 6 tiles. Meaning that’s the breakpoint for 6 tiles.
Currently, 82 is the max speed that can be reached with 5* Inksplosion weapon + Marigold (fastest hero). Von Hagen is the slowest hero so far, at 29 speed.
I’m trying to file a bug report but just keep getting pushed in circles.
The bug FAQ from the in-game support says:
“If none of the FAQs available can help to solve your issue, please tap “not helpful” at the bottom of the screen and then tap “Contact Us” to continue submitting a support ticket.”
But none of the FAQ pages have a “not helpful” link at the bottom.
Any suggestions? I’m on Android if that matters.
And yes, I’m pretty sure it’s a bug. I was looking at an enemy’s stats pop-up during the fight when she died, and then the pop-up wouldn’t go away. Nothing I did would make it clear. I was still able to move tiles (even won), but clearly something is off here.
Regarding that issue specifically, I agree it’s a bug, however I also know there’s a workaround where you can tap and hold on another enemy to see their status window. Then if you stop holding, it’ll remove the status window and you can see the board again.
I saw this bug in Empires a while back, before they fixed it that was the workaround.
Hi Guv, thanks - I will try to submit another ticket, I just didn’t have time to keep running in circles this morning trying to do them a favor by reporting it (Mondays, ugh). Not a very user friendly Support path for some reason and exasperation got the best of me.
The issue was this:
You can see in the image attached to that post that the hero is gone but their stats pop-up remains (I’m not still holding down on the screen at that point). I could still move any tiles that were visible, but the rest of the board was obscured and unplayable. Dave gave me a workaround, and I haven’t tried to recreate it yet.
Oh yes. The current support system in Puzzle Combat is chat based rather than ticket based.
It’s better than zendesk (the current 3rd party software they are using in E&P) as it gives control to the user who wrote the request to mark it as resolved. And gives a chance to have a more streamlined conversation rather than an exchange of back and forth emails.
The cons is that it’s more work for staff, and could make the turnaround time longer for support requests if they’re not properly staffed. I’ve worked in roles like this before completing school, and that was my experience with chat based support systems on the other side of the screen.
But this new system should help avoid future missed requests so they don’t blow up on SG later.
Actually…
I have a feeling the new support system they want to test in Empires Beta, is the one currently in Puzzle Combat