I think this is the best idea to help improve satisfaction and reduce attrition from the frustration of having heroes u can’t level. I have been trying to fully level Tarlak for months and months, just about ready to call it quits. I have nine fully leveled 5* heroes and only one fully leveled nature hero in a year and a half of playing. I have 4 heroes stuck at 3/70 soon to be 5 since I just started working on Kageburado and 8 more just sitting there because I can’t fully level them anyway.
I think SG is loosing a lot money with people quitting out of the frustration with heroes they can’t level. They are also loosing revenue because once you get backed up with 5* heroes u can’t level you stop doing summons altogether aside from trying for 4* hero you may want.
It doesn’t have to be easy, I think it should take sh20 or maybe sh21 and a level 20 building such as iron storage. I’ve heard rumors that this may actually be the case. Using gems however is a bad idea because you can already buy ascension items and u don’t want to create more division between the haves and have nots. Once players are able to level the heroes they have, SG will get plenty of gem sales from people once again doing summons. It’s been a while since I’ve done any summons, what would be the point when I already have 5* heroes stuck at 3/70 and another collection already sitting there hopeless?
If you could level up a 5* hero in each element every 3 or 4 months, I think that would make the game much more interesting and diversified for each player. They would have fun learning to use different team configurations in wars, events, raids and tournaments. It already takes a very long time to build up your base and getting those first 5* fully leveled. I hope SG realizes that the ascension bottleneck hurts both players and their bottom line.