I’m having trouble claiming rewards from ads. I use the iOS system and every 2-3 days the collection of rewards from advertisements freezes. After completing the countdown, only “loading…” is displayed. Subsequently, I have to reinstall the game in order to collect the reward. The problem was also reported by other iOS users in our clan.
Would it be possible to fix it somehow? well thank you
I contacted support. The message I got was that the ads are served by a third party and that is is beyond the control of SG/Zynga. As I said, I miss the rewards, but I don’t miss the Royal Match and misleading zombie ads at all.
Myself and another player in our alliance is also experiencing this issue. For the last week I have only had a message stating “loading ads.”. Nothing ever loads. I have updated the app. I also use an iPhone. The other player has not been able to get a mystic vision for a month. This is a real issue.
For two days, Jan 16 to today I can’t watch ads. I play daily on my iPad and this issue has happened before but usually only a couple hours. I spent way to much money on this game and my boy is having this same issue….
Hello, since approximately 2 weeks my free summon pull add is not loading (never working) and same with mv. Adds are never loading it is super annoying. Could you please let me know how I can fix this @Petri
And in case it helps, the message that i get from mv is “you have exhausted all your mistic vision for the time being. Please try again later” . As for the free daily summon the message that i always get is “no ad available. Check back later”. Super frustrating, really. I spent so much money on this game… to get all these issues now. And it won’t work no matter how many times i restart app. Hope will get fixed soon