I have multiple accounts (three) and have them set on two devices. Originally I had each account on a different device. Because of lagging on a cheaper tablet I moved one of my Android accounts to a better device which had my tertiary account.
Here’s what I didn’t realize would happen:
Even though each account on the Android Device has a unique email to set up an account BOTH accounts share the same Account # ! This is horribly wrong way to design a game that has features to allow players to have multiple accounts. This is also why Small Giant (now Zynga) can easily say to players who lose access to a secondary account that they do NOT support Alt accounts.
Now, I have carefully curated the emails, passwords, Google Play accounts (and Apple Store for my primary) for my three accounts because of an incident within my Alliance of a player who lost their secondary account (and the money invested in that account). I know many on here will blame that Alliance member for not remembering/maintaining a password/email on an account…but I think that SG/Zynga has the ability to restore that account.
I don’t think that they have duplicate Account #'s… mainly because that is a Unique identifyer so having duplicate account numbers wouldn’t be possible.
Also, just checking what is the actual Bug/ Issue that you’re experiencing? Is it you wanting to change the design, in which case it would be better suited to #ideas-feature-requests. Or is it for the purposes of discussion, where it would be better in #general-discussion
Trust me that they both have the exact same Account#. The issue is that two unique accounts have the same Account#. I believe Account #s are set to devices and are not unique if one device is used for multiple accounts.
Edit: my iOS account # is a combination of 5 letters/numbers. My Android Account # is a combination of 6 letters/numbers.
The shared Android Account ends in “2” and now I’m wondering if that is an indicator on how many accounts are on the device and the bug is in labeling each account. For example: the first account would be XXXXX and the second would be XXXXX2.
I’m not sure that’s possible. How could they distinguish between different profiles if they have the same account #? If email (gmail) account is different then account # should be different. I don’t think it would be possible to have multiple accounts with the same email.
Someone in these forums has to be in a similar situation. If you have multiple accounts on one device could you please do me a favor and see if their Account # is the same?
Do not post screenshots of your accounts. Just say if they are the same and what OS your device had. Thanks in advance.
I think it serves the developers a function. I believe Account # are specific to devices. I also believe it is why The devs are unwilling or unable to “support” multiple accounts.
I hope it is “shortsighted”. I fear it is intentional. I hope it’s just one of those things planned on but they haven’t gotten around to it…
But the pessimist in me thinks it’s either a cost-saving issue (I.e. server space) or a money-making issue (8.e. Ad revenue based on views per account).