I would like to share this hot topic from the foreing languages in English in the main forum.
Because I think this concerns most of the players.
"The players we are would like to alert on you to the several resignations waves and discontent of our teammates, notably generated by the repetition of obtaining poor loot on titan. Indeed, there are clearly very few chances to win 3 stars and 4 stars items in color / monsters / raids / titans chests and these ingredients and ascension materials are key for making progress in the game. Some of us, regularly ranked a and a + on 10/11/12 stars titans, are struggling to receive for several weeks or months these necessary ascension items for their heroes. They are therefore blocked with no other possibility than discontentment to pay eventually to get the item as desired.
The discouragement and frustration induced by these situations, as well as a late season 2, expensive energy and gems led to significant waves of players stops whether they are ptw or ftp. We like this game, but we also believe that the choices you are making now do not lead to a stalemate. We want to share our concerns with you.
The longly expected Season 2 is quite disappointing so far for “rare” items such as nuggets, dragon bones … etc … for many of us, we farm a lot but we find very few of them to be able to produce our battles items. Our stocks are full of ropes, leaves, clean cloths and other 1 or 2 stars items . The portal, which is opened 3 days a month, with expensive access cost generates a growing dissatisfaction due to the very low probability of obtaining heroes (this being said substantially identical to all the games that can be found). This leads the most long standing gamers to frustration and desire to quit the game. We thank you for having been more transparent on the probabilities for obtaining troops and heroes, it’s helpful.
We are aware that for Titan Loot, odds / luck are highly important. But it is still true that it is curious to have so many unlucky players classified a or a +.
We are also aware that you need data … so we will post as many screenshots and specific informations as we can to support our comments with a constructive approach.
Depending on the searches you are performing, it is likely that the number of active players has increased or at least the number of beginners offsets the stops of some. Never forget that those who play for a long time also maintain the good image of the game by their enthusiastic comments on Google play and Apple store and help in improving it by reporting bugs presence.
We love our teammates, our alliances, this game.
Original poster: Cap from the alliance Jeu et Honneur "
You can read french, spanish and german translation here[Sharing our concerns and hopes]