Player stuck attacking in war but offline for hours


#1


#2

It’s just an issue with your display. Close the app and open it again. It will be fixed.


#3

Several members have tried that. He is still “battling” now. Thus is a definite bug with all of my alliance seeing the same thing.


#4

Fair enough. I believe 10 minutes is the intended time limit for a battle. Might be 15. Perhaps this is worth a ticket to SG support.


#5

Ticket is opened but no action yet. The battle rages on


#6

Bummer man. Good luck.


#7

One of our members showed he got points for winning too!


#8

I don’t think it would have helped for this battle, but I’m curious:

When was the last time this player briefly turned off his device? It helps me.


#9

Not sure. Shows him offline for 10 hours now.


#10

I had a similar problem where after I fought (and won) a war battle, the game sat on the battleground screen for a few minutes with me still showing me battling. Eventually I closed the app and restarted out, and the war updated when I got back in that I got 0 points in that fight. I’m guessing if your player logs back in,it’ll update that way.

It cost my team 62 points in what will be a tight war. Maybe cost your alliance more since that player would have revived by now and you can’t reset the other team.


#11

The game awarded points for the win already. Just never poofed the team. Current theory is the healers are keeping the other team just barely alive for more beatings.


#12

We are having the same issue right now. What should we do?


#13

My guess is nothing. We’re working on theories of what the heroes involved are actually doing.


#14

Only 1 hero away of resurrecting them all :frowning:


#15

Our friend dropped. He has 0 point but at least war continues :slight_smile:


#16

They’re going at it.


#17

Just wanted to acknowledge the feat of endurance. The war has ended and they continue the battle!