No sarcasm intended against you @GhostMel .
I find in most computer-related situations, if there is confusion or user error, in most cases it IS because of a poorly-thought-out UI experience, which is down to the programming and development side.
And perhaps my response was an excellent example of a poorly-thought-out experience as it can be a bit confusing with the thrown in there.
Edit: And well done on persevering through it all and succeeding. Many would have just given up.