Payment error

I decided to purchase precious stones on a special offer. When I made a payment an error occurred, after repeated payment, the funds from my account were written off twice, but I did not receive anything in return. Now when I try to pay a special offer, they write me that the goods have already been purcha


I apologize for the publication in this section. But I could not find a suitable section.

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This has just happened to me now. How do I get the stones or my money back

You should contact customer support and show them screenshots of the error notification and proof you were charged from your bank or credit card statement.

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