Not receiving POA reward

Did not recieve reward for POA gains level hero.
Was going for finishing le eling heroes and it didn’t give me reward or the points.

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My game name is

This was approx 2:05 AM Mountain time.
I would appreciate this alot. Can you fix problem?

I got the same. It’s a cache problem
On Android:
Settings -> Apps -> Empires
a.) ->Force stop
b.) Storage -> clear cache
c.) restart app
d.) voila

On iOS: ???

Not an issue ime. Android is just that little bit more flakey (being a user of both).

Thanks CH but it didn’t work

and yes Its Android. I tried what you suggested. Anything else I could try ?

If you continue to not see it, you’ll probably need to submit a ticket. Sorry, but only SGG would be able to address this.

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