Not only is Loot Tickets unavailable, but cannot upgrade heroes at all? I'm a co-leader and cannot upgrade heroes at all?

Not only are my Loot tickets unavailable, but cannot upgrade heroes at all?? I’m a co-leader for my Alliance, and I’m at the end of my rope. I cannot perform any tasks, if I’m only receiving 1 or 2 Star heroes and can’t use them…

Loot Tickets: [KNOWN ISSUE] Loot Tickets Disabled (18 Nov 2020)

Re: “cannot upgrade heroes at all” can you elaborate/ provide visuals of what you’re meaning?

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