strong textI purchased a package for 700 gems and it wasn’t delivered / what do I do?
Options->support->support
In game
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Here’s what SG recommends for dealing with missing orders:
https://support.smallgiantgames.com/hc/en-us/articles/115003892065-I-didn-t-get-my-order-
If none of that works, as @Radar1 says, submitting a support request is the best option. Here’s some more detailed instructions for how:
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You can also go to Options>Support >Recent Activity to see if it was delivered but didn’t show up on screen.
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Thank you, much appreciated. I rebought same package and it appeared immediately with different options from first time. So shall follow your advice - thanks again
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