Not getting loot from map

Not getting loot from map. I have been farming. That said, when I get loot from map that I need I make heroes and craft. I noticed yesterday that I didn’t get some loot. Thought might have not seen correct. Today I am watching… I am not getting all the loot. I was supposed to get 3 practice swords in one take… no swors when went to use. Other loot missing as well. Pretty sure this is since update.

Thank you in advance for working on this.

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The picture shown when you click on a map level is what you can get, not what you will get. :slightly_smiling_face:

She knows and meant on the rewards after completing map. They weren’t in her inventory. I believr she submitted a ticket as well. Seems a few posts regarding this since update (s)


Yes I do know that… it is the supposed collected loot that is missing.

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My apologies; I hadn’t read any previous posts on your item.

How long has it been since you put in a support ticket?

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I posted here first, then realized I was in wrong place for ticket. I posted a ticket right after. I got email that they are looking in to it. :):slightly_smiling_face:

Thank You