Non receipt of goods

I am not a complainer but I specifically made a purchase for 100 backpacks with several other items. I am not sure what I received and what I didn’t, however I know I didn’t receive my backpacks. Is there anything that can be done? Thank you in advance.

John A. Burch, Sr.
US Army Retired
Community Advocate

Have you checked your Recent Activity history?

In game, go to Options (on the bottom bar, appears once you click on Menu) -> Support -> Recent Activity.

There should be a trace of the purchase there.

Hiya,

First off, not sure why you quoted that thing about the Passing of a titan.

Secondly, which offer did you purchase which had 100 backpacks in it? The Tournament offer only has 50 backpacks in it & I’m certain that the Dwarven Treasure offer didn’t have any backpacks in it.

The above person’s suggestion regarding the “Recent Activity” would work BUT that it only displays 3* items and above (and other rare ones). Backpacks as a 1* item will never show up here.

If you do feel you are still missing items, you should contact support. This is a community forum so can’t really look into stuff on specific accounts.

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